HR Generalist

Intercity Packers Ltd.; Richmond; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

RRSP Matching Program

Annual Profit Sharing Bonus

Weekly paychecks

Health and dental benefits

Job summary

Fresh Start Foods in Richmond, BC is seeking an experienced HR Generalist to support workforce planning, payroll, onboarding, and employee relations across our production and distribution teams. This full-time role focuses on delivering efficient HR services in a fast-paced food manufacturing environment.

You will educate leaders on performance management, administer benefits enrollment, support payroll biweekly processing, and help build a positive, inclusive workplace.

Qualifications

• At least 2 years of HR experience preferably in food manufacturing.
• Excellent communication, presentation, and problem-solving skills.
• Thorough understanding of HR policies, laws, and regulations.

Responsibilities

• Acts as liaison between HR Shared Services and the division to support business needs.
• Manages workforce planning and governs posting/offer processes.
• Coordinates HR events including training, wellness, and orientation.

Skills

HR experience

Communication

Problem solving

Multilingualism

Education

Bachelor’s degree in Human Resources

Tools

Google Suite

Workday

UKG/Kronos

Job description

Neptune Fresh Produce Inc. Join one of the BEST teams in the Industry At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. We are seeking individuals: Who are customer centric Who are able to deliver on their commitments Who value individual excellence and collective performance Who care and give back - sustainable agriculture, the environment, corporate citizenship Who go above and beyond to provide options for our customers Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience For more than 30 years, Fresh Start Foods has proudly delivered a full range of fresh produce solutions to customers across Canada. As a valued member of the Gordon Food Service (GFS) family of companies, we are honored to be recognized by Forbes as one of Canada’s Best Employers in 2026.

Position

Full-Time, Permanent

Salary: Between $65,000-$75,000 per year, plus bonus and other compensations.

Location: Richmond, BC. 5 days in office.

Essential Functions

• Acts as a liaison between HR Shared Services and the division, understanding and supporting business needs.
• Manages workforce planning and oversees internal posting/offer processes.
• Coordinates and participates in various HR events, including training, wellness, and orientation.
• Handles biweekly payroll and onboarding processes for new employees from offer through 90 days.
• Educates leadership on Performance Management and provides basic employee relations coaching.
• Assists in local sourcing and retention efforts, attending job fairs and partnering with community organizations.
• Plans and supports benefits enrollment, educating employees on retirement plans and wellness initiatives.
• Supports Workers Compensation, disability, and leave administration, serving as a point of contact.
• Interprets HR metrics and provides insights on turnover, new hires, diversity, and other metrics.
• Manages administrative functions, including processing unemployment claims and new hires.
• Evaluates and processes third-party vendor bills for payment.
• Administers off-boarding processes, including paperwork, retirement information, and departure surveys.
• Performs other assigned duties.

Requirements

• Must have at least 2 years of Human Resources Experience, preferably in a food manufacturing environment.
• Bachelor’s degree with an emphasis in Human Resources preferred.
• Excellent communication, presentation skills and problem solving skills.
• Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
• Knowledge of current trends and developments in the field.
• Ability to develop solutions to a variety of problems of moderate scope and complexity.
• Refers to policies and practices for guidance.
• Knowledge of Google Suite, Workday, and UKG/Kronos, are assets.
• Fluency in a second language (such as Punjabi, Hindi, or Tagalog) is considered a strong asset.

Benefits

• Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
• Registered Retirement Savings Plan (RRSP) Matching Program
• Annual Profit Sharing Bonus
• Weekly paychecks
• Employee Family Assistance Program
• Opportunities for career advancement
• Employee Recognition Programs
• Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
• Training opportunities
• Annual Safety Boot Allowance Program
• Full-time hours
• A team-oriented work environment

Equal Opportunity Statement

Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

Company Overview

We Are Passionate About Produce Wholesale Fruits and Vegetable Suppliers From Coast To Coast Fresh Start Foods continues to be the leading value added and fresh produce supplier in Canada. Building on 25 years of growth and success, we understand the importance of satisfying the essential stakeholders in your business. We ensure that high quality and value is delivered from field to table. We understand the critical nature of fresh produce to your offering and work diligently to ensure you are able to exceed your customers expectations. With several well positioned locations in both Eastern and Western Canada, we are truly national and well positioned to deliver the freshest product possible. Fresh Start Foods has two additional companies within our food family, J.G. Fruits and Vegetables in Montreal distributes both whole and fresh cut fruit, vegetables and other related products. Our Eating New Creations facility in Mississauga focuses on meeting retail and food-service needs in the manufacturing and assembly of salad & meal kits, a variety of portioned salads, sandwiches, fruit cups and other portioned fresh and dry products.