Human Resources Generalist

Canada Cartage; Eastern Ontario; On-site; CAD 60,000 - 85,000; Full time

Job summary

Canada Cartage in Cornwall, Ontario seeks a bilingual Human Resources Generalist to support employee relations, training, performance management and HR policy compliance across a 24/7 operation. The role reports to the HR Business Partner and covers recruitment for hourly and some salary roles, onboarding, and program coordination.

Ideal candidates bring 3–5 years of HR experience, a Bachelor’s in HR (CHRP a plus), and fluent bilingual skills in French and English.

Qualifications

• 3–5 years of progressive HR experience.
• Bachelor’s degree or certificate in HR; CHRP is an asset.
• Bilingual French and English, both verbal and written, mandatory.
• Ability to work with senior leadership and handle confidential information.

Responsibilities

• Provide practical advice to Team Leaders and Operations Managers on employee relations and performance management.
• Map and document HR processes, drive continuous improvement, and ensure policy compliance.
• Coordinate training programs, onboarding, recruitment, and documentation of HR activities.
• Investigate incidents, support employee engagement, and assist with special HR projects.

Skills

Bilingual English and French

Interpersonal communication

HR policy knowledge

Employee relations

Education

Bachelor’s Degree/Certificate in Human Resources

CHRP designation (asset)

Job description

Career Opportunity

Human Resources Generalist (Bilingual)

Position Summary

Working within a Commercelink, a 24/7 operation and division of Canada Cartage, this role reports to the HR Business Partner, this role will be responsible for a broad range of HR tasks relating to the employee’s employment cycle including but not limited to training, performance management, employee relations, compliance with HR policies and procedures, investigations and administrative responsibilities. This role will support the coordination of HR programs, employment changes and organizational initiatives. This role also supports the documentation and maintenance of processes utilized across the team.

Location: Cornwall, Ontario
Schedule: Mon-Fri, 40 hours
NOTE: some minimal travel across Atlantic Canada and Quebec may be required

What you will do

• Provides practical advice and assistance to the Team Leaders and Operations Managers in the areas of employee relations, performance management, progressive discipline and documentation, training and development, claims management, recruitment and selection, consistent and fair policy application, and Federal legislation awareness (CLC).
• Mapping and documentation of processes & best practices for employee programs. Streamline existing processes for continuous improvement. Identify process gaps, make recommendations and work with key stakeholders to execute process efficiencies.
• Provides training and support through the identification, development and delivery of training and education programs (new hire orientation, cultural, operational, and leadership). Assists, coordinates and tracks training activities.
• Promotes positive, inclusive work environment through coaching and counseling employees, responding to general inquiries, and resolving issues in a timely manner and in accordance with legislation and company policies and procedures (i.e. open door, progressive discipline, investigation techniques).
• Assist in the development and delivery of special projects and HR training programs related to leadership development and HR initiatives as needed.
• Support the HRBP with investigating and reporting incidents including; misconduct, accidents, injuries, complaints, near misses, infractions, and other violations of company policies and procedures.
• Supports the HRBP in championing Employee Engagement by ensuring Grass Roots meetings are scheduled, executed and partnering with Management to address issues where required. Support Managers in coordinating the annual Employee Engagement survey.
• Provides support for the recruitment (postings, interviews) and on-boarding process for all hourly and some salary roles.

What You’ll Bring

• 3-5 years of relevant progressive experience
• Bachelor’s Degree/Certificate in Human Resources, Industrial Relation or a related discipline
• CHRP (Certified Human Resources Profession) designation, an asset
• Bilingual French and English, both verbal and written skills, mandatory

Along with the following Skills & Competencies:

• Effective interpersonal and communication skills; the ability to influence decisions is required
• Ability to work with senior leadership to implement effective change management processes
• Demonstrated professionalism and ability to maintain confidentiality; ethical
• Ability to develop and maintain relationships with all levels of the organization
• Comprehensive knowledge of Canada Labour Code (CLC), Human Rights, Accommodation, etc.
• Able to work as a team player
• Proven conflict management skills
• Demonstrates flexibility and adaptability to changing business conditions
• Action oriented individual, who demonstates accountability, solid judgement and decision making abilities

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for 11 straight years in a row.
• CommerceLink has been a top fleet employer for 6 years!
• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity

Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women