Human Resources Director

The Mobile Shop; Burnaby; On-site; CAD 110,000 - 160,000; Full time

Job summary

A leading telecommunications retailer is seeking a Human Resources Director to join their senior leadership team. The role involves shaping HR strategies to align with company goals and ensuring compliance with labor laws. Candidates should have extensive experience in HR, strong leadership abilities, and a focus on fostering an inclusive culture.

Benefits

Excellent extended health benefits

RRSP company match program

Discounts on the newest wireless technology and plans

Qualifications

• Minimum 8–10 years of progressive HR experience, at least 3 years in senior leadership.
• Deep knowledge of employment law and HR best practices.
• Experience in retail HR preferred.

Responsibilities

• Develop and implement HR strategies aligned with company goals.
• Oversee recruitment, onboarding, and talent development.
• Promote a positive organizational culture supporting diversity and inclusion.

Skills

Leadership

Communication

Interpersonal Skills

Strategic Thinking

Education

Bachelor’s degree in Human Resources or Business Administration

Master’s degree (preferred)

Professional certifications (CPHR, SPHR)

Job description

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Glentel Inc. , a billion-dollar+ organization, supported by Bell and Rogers. Glentel partners with globally recognized brands like Costco, Apple, Samsung, and Google. Known for its brands WIRELESSWAVE, tbooth wireless, Costco's WIRELESS etc. & The Mobile Shop; Glentel delivers unparalleled performance in the retail industry. Proudly recognized as the 2022 and 2024 Best Place to Work by HR Director Magazine, Glentel offers a dynamic environment where you can grow your career with an award-winning organization.\

The Human Resources Director is a key member of the senior leadership team, responsible for shaping and executing the organization’s human resources strategy in alignment with its mission, vision, and long-term goals. This role provides strategic guidance and hands-on leadership across all facets of HR including talent acquisition, employee development, culture and engagement, compensation, compliance, and HR operations.

Why work for us

• Base Pay : $110,000 - $160,000 with annual incentive bonus plan
• Excellent extended health benefits
• RRSP company match program
• Discounts on the newest wireless technology and plans

Key Responsibilities

Strategic Leadership

• Develop and implement HR strategies aligned with the company’s mission, vision, and long-term goals.
• Act as a strategic business partner to senior leadership, offering insights and data to drive decision-making.

Talent Management & Development

• Oversee recruitment, onboarding, and workforce planning initiatives.
• Design and lead talent development programs, succession planning, and career pathing.
• Foster a learning culture and oversee training programs that build capability.

Employee Relations & Culture

• Promote a positive organizational culture that supports diversity, equity, inclusion, and employee well-being.
• Lead employee engagement initiatives, conflict resolution, and grievance procedures.
• Ensure consistent application of HR policies and procedures.
• Oversee the design and administration of competitive compensation structures and benefits programs.
• Monitor market trends to ensure offerings attract and retain top talent.

Compliance & Risk Management

• Ensure compliance with all local, state, and federal labor laws and regulations.
• Lead investigations and risk mitigation strategies related to HR issues.

HR Operations & Systems

• Manage HR budgets and optimize HR processes, systems (e.g., HRIS), and data analytics.
• Lead change management efforts in times of organizational transition.
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Professional certifications such as CPHR, SPHR, are an asset.
• Minimum 8–10 years of progressive HR experience, including at least 3 years in a senior leadership role.
• Deep knowledge of employment law, organizational development, and HR best practices.
• Strong leadership, interpersonal, and communication skills.
• Proven ability to lead strategic initiatives and drive organizational change.
• Experience in retail HR preferred.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Telecommunications

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