Human Resources Director

The Mobile Shop; Burnaby; Hybrid; CAD 110,000 - 160,000; Full time

Job summary

A leading telecommunications company is seeking a Human Resources Director to lead and execute HR strategies that align with its mission and vision. This role includes responsibilities in talent acquisition, employee development, culture, and benefits management within a dynamic environment recognized as a top workplace. Ideal candidates will have extensive HR leadership experience and a commitment to fostering an inclusive workplace.

Benefits

Excellent extended health benefits

RRSP company match program

Discounts on new wireless technology

Annual incentive bonus plan

Qualifications

• Minimum 8–10 years of progressive HR experience.
• At least 3 years in a senior leadership role.
• Deep knowledge of employment law and HR best practices.

Responsibilities

• Develop and implement HR strategies aligned with company goals.
• Oversee recruitment, onboarding, and talent development.
• Promote a positive organizational culture and oversee compliance.

Skills

Leadership

Communication

Strategic Planning

Education

Bachelor’s degree in Human Resources

Master’s degree preferred

Job description

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Glentel Inc., a billion-dollar+ organization, supported by Bell and Rogers. Glentel partners with globally recognized brands like Costco, Apple, Samsung, and Google. Known for its brands WIRELESSWAVE, tbooth wireless, Costco's WIRELESS etc. & The Mobile Shop; Glentel delivers unparalleled performance in the retail industry. Proudly recognized as the 2022 and 2024 Best Place to Work by HR Director Magazine, Glentel offers a dynamic environment where you can grow your career with an award-winning organization.\

The Human Resources Director is a key member of the senior leadership team, responsible for shaping and executing the organization’s human resources strategy in alignment with its mission, vision, and long-term goals. This role provides strategic guidance and hands-on leadership across all facets of HR including talent acquisition, employee development, culture and engagement, compensation, compliance, and HR operations.

Why work for us

• Base Pay: $110,000 - $160,000 with annual incentive bonus plan
• Hybrid work model
• Excellent extended health benefits
• RRSP company match program
• Discounts on the newest wireless technology and plans
  
  

Key Responsibilities

Strategic Leadership

• Develop and implement HR strategies aligned with the company’s mission, vision, and long-term goals.
• Act as a strategic business partner to senior leadership, offering insights and data to drive decision-making.
  
  

Talent Management & Development

• Oversee recruitment, onboarding, and workforce planning initiatives.
• Design and lead talent development programs, succession planning, and career pathing.
• Foster a learning culture and oversee training programs that build capability.
  
  

Employee Relations & Culture

• Promote a positive organizational culture that supports diversity, equity, inclusion, and employee well-being.
• Lead employee engagement initiatives, conflict resolution, and grievance procedures.
• Ensure consistent application of HR policies and procedures.
  
  

Compensation & Benefits

• Oversee the design and administration of competitive compensation structures and benefits programs.
• Monitor market trends to ensure offerings attract and retain top talent.
  
  

Compliance & Risk Management

• Ensure compliance with all local, state, and federal labor laws and regulations.
• Lead investigations and risk mitigation strategies related to HR issues.
  
  

HR Operations & Systems

• Manage HR budgets and optimize HR processes, systems (e.g., HRIS), and data analytics.
• Lead change management efforts in times of organizational transition.
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Professional certifications such as CPHR, SPHR, are an asset.
• Minimum 8–10 years of progressive HR experience, including at least 3 years in a senior leadership role.
• Deep knowledge of employment law, organizational development, and HR best practices.
• Strong leadership, interpersonal, and communication skills.
• Proven ability to lead strategic initiatives and drive organizational change.
• Experience in retail HR preferred.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Telecommunications

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