Human Resources Coordinator

Randstad Canada; Vaughan; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank is seeking a Residential Mortgage Specialist to support Personal Banking clients in achieving property ownership goals. You will partner with real estate brokers and internal teams to tailor financing strategies and grow your client base across multiple provinces.

In this role you’ll develop and maintain strong relationships with external partners, qualify clients, and participate in development activities. A flexible, supportive environment is offered with a broad benefits package.

Qualifications

• Bachelors in a related field with one year of relevant experience or a college diploma with three years of relevant experience.
• Ability to meet business development targets.
• Strong interpersonal skills and ability to manage various internal and external stakeholders.
• Knowledge of financial products is an asset.

Responsibilities

• Provide exceptional customer service by supporting clients in strategies during purchase transactions, mortgage pre-authorizations and external refinancings.
• Establish and maintain relationships with real estate brokers and builders, informing them about products and services.
• Organize and participate in business development activities and events.
• Collaborate with internal partners to increase retention and cross-sell to clients.
• Keep knowledge of National Bank products and market developments up to date.

Skills

Interpersonal skills

Business development

Stakeholder management

Client relationship building

Sales orientation

Education

Bachelor's degree in a related field

College diploma

Job description

With National Bank, you benefit from working with a large established company, covering a large territory ,-with all the potential it has to offer-, and enjoying flexible working conditions, while helping local people build their lives.

As a Residential Mortgage Specialist, you support Personal Banking clients in achieving an important milestone: purchasing a property. In your market, you work closely with external partners in the real estate industry as well as internal National Bank partners to grow your client base and identify residential financing strategies tailored to their needs.

*** This position is available in multiple locations across the province. Your work location will be determined based on your preferences and available opportunities***

Your Job

• Provide exceptional customer service by supporting our clients in the development of strategies during purchase transactions, mortgage pre-authorizations and external refinancings.
• Establish and maintain a lasting relationship with real estate brokers and/or builders, in particular by informing them of the products and services offered
• Organize and participate in business development activities and events
• Communicate and work closely with our internal partners to increase customer retention, support for branch customers, or referral customers to the most appropriate partner to drive cross-selling
• Update your knowledge of all National Bank products and market developments to act as an expert

Your compensation

This position offers a commission-based compensation structure with no cap, giving highly driven professionals the opportunity to reach their full potential. Alongside the backing of a major organization, you'll benefit from a large, high-potential territory. You'll also enjoy a comprehensive benefits package available to all employees. This strong organizational support enhances your autonomy while providing a stable and rewarding environment to grow your career.

Your Team

You'll work closely with a team of internal specialists, including branch-based colleagues, who support you in delivering a complete and high-quality service to your clients. This collaborative approach allows you to focus on building your portfolio while ensuring an exceptional client experience, backed by the expertise of your teammates.

Basic requirements

• A Bachelor's degree in a related field and one year of relevant experience or a college diploma and three years' relevant experience
• Ability to meet business development targets
• Strong interpersonal skills and ability to manage various internal and external stakeholders
• Knowledge of financial products- an asset

Languages

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?