Residential Mortgage Specialist

National Bank of Canada; Windsor; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is hiring a Mortgage Development Manager to guide clients through the homeownership journey with tailored mortgage strategies and exceptional service. You will refer clients to specialists, build long-term broker relationships, and implement market visibility plans—both digital and in person.

You will participate in business development and adhere to regulatory standards, enjoying a comprehensive benefits package in a hybrid workplace.

Qualifications

• DEC or equivalent post-secondary education is required.
• Ability to take an end-to-end advisory approach to financial needs and goals.
• Strong client service, follow-up, and relationship management.

Responsibilities

• Identify clients' needs and recommend suitable mortgage strategies.
• Refer clients to specialists (insurance, banking, investments, etc.).
• Build and maintain long-term relationships with real estate brokers and home builders.
• Design and implement market visibility strategies (digital and in-person).
• Engage in business development activities and events.
• Follow regulatory requirements and established processes.

Skills

Client needs assessment

Advisory skills

Relationship building

Cross-sell knowledge

Education

DEC or equivalent

Job description

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A career at National Bank means having a direct impact on our clients. As a Mortgage Development Manager, you support clients through one of the most important milestones in their lives: their homeownership journey.

Your Role

• Identify clients' needs and recommend the most suitable mortgage strategies.
• Provide a comprehensive client experience by referring clients to the appropriate specialists based on their needs (insurance, banking services, investments, etc.).
• Build and maintain long-term relationships with real estate brokers and/or home builders.
• Design and implement strategies (digital and in-person) to increase your visibility and presence within your market.
• Actively participate in business development activities and events.
• Rigorously apply established processes and comply with all regulatory requirements and standards.

Compensation and Benefits

Your compensation package includes:

• An uncapped commission structure directly tied to your performance and the sale of related financial products and services.
• An annual bonus based on your individual results and your collaboration with your team and partners.

You will also benefit from:

• A permanent full-time position.
• A competitive benefits package, including insurance coverage, vacation, a pension plan, and more.

Your Team

You will be part of a team operating in a hybrid work environment, supported by a Residential Financing Manager who is committed to your development and success.

To help you succeed in your role, you will have access to:

• Comprehensive training from day one.
• Ongoing coaching and development.
• A dedicated support team to assist you daily (subject matter experts, specialized support lines, etc.).

Requirements

• College diploma (DEC) or equivalent post-secondary education.
• Minimum of 2 years of experience in business development, ideally within the financial services industry.
• Knowledge of financing products and services, as well as a foundational understanding of related financial products and services (insurance, investments, banking services, etc.).
• Ability to take an end-to-end advisory approach to ensure a complete understanding of clients’ financial needs and financial goals.
• Strong professional rigor, both from a technical standpoint and in the quality of client service, follow-up, and overall client experience.

Languages: French, English

Required skills

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!