Human Resources Business Partner

Gray Collection; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Gray Collection in Montreal is seeking an Human Resources Business Partner (HRBP) to support managers in employee and labor relations, succession planning, and coaching within their client groups. The HRBP collaborates across HR to foster a positive work environment and drive retention.

You will lead performance management, participate in workplace investigations, advise on HR policies, assist with onboarding and exits, and support recruitment. Travel to Downtown Montreal and Ottawa is required.

Qualifications

• Bachelor's degree in HR Management, Industrial Relations, or a related field.
• 3–5 years of HR experience, including significant labor relations.
• Hospitality or restaurant industry experience is an asset.
• Knowledge of Quebec and Ontario employment laws and HR best practices.
• Excellent verbal and written communication in French and English.
• Strong MS Office proficiency.
• Results-oriented with a strong customer service mindset.
• Team-oriented with a positive attitude.
• Ability to influence and build relationships at all levels of the organization.

Responsibilities

• Support a diverse client group in employee and labor relations, performance management, engagement, and succession planning.
• Act as trusted advisor to managers on ER matters, including workplace investigations.
• Lead the performance management process and follow up on required actions.
• Encourage participation in engagement surveys and guide action plans to improve results.
• Provide training and coaching to promote manager autonomy and capability development.
• Analyze workforce metrics and develop action plans for talent development and retention.
• Participate in HR policy development and HR programs.
• Assist with onboarding and conduct exit interviews, as needed.
• Participate in recruitment activities when required.
• Support work permit applications and renewals as needed.
• Ensure compliance with provincial employment laws and HR policies.
• Collaborate with Payroll and Benefits teams on HR processes.
• Provide backup support to other HRBPs when required.
• Travel to Downtown Montreal and Ottawa as needed.
• Perform other duties to support HR operations.

Skills

Bilingual French/English

Verbal and written communication (FR/英

Customer service mindset

Problem-solving and analytical skills

Team-oriented

Relationship building

Influence and stakeholder management

Education

Bachelor's degree in Human Resources Management or Industrial Relations

Tools

Microsoft Office Suite

Job description

Reporting to the Director of Human Resources, the Human Resources Business Partner (HRBP) is responsible for supporting managers in employee and labor relations, succession planning, and coaching within their assigned client groups. The HRBP participates in a broad range of human resources activities to foster a positive work environment for all employees across the organization. They play a key role in employee retention, the management of various HR matters, and participation in human resources projects.

RESPONSIBILITIES

• Support a diverse operational client group in areas such as employee and labor relations, performance management, employee engagement, and succession planning.
• Act as a trusted advisor to managers on employee and labor relations matters, including participating in workplace investigations and resolving employee issues.
• Lead the performance management process, including talent review discussions, and follow up with managers on required actions.
• Encourage managers to promote employee participation in engagement surveys and provide guidance on action plans to improve results.
• Foster manager autonomy and capability development through training, coaching, and the provision of appropriate tools and resources.
• Analyze and monitor key workforce metrics and develop action plans to improve talent development and retention.
• Participate in the development of human resources policies, programs, and processes.
• Assist with new employee onboarding, as needed.
• Conduct exit interviews, as required.
• Participate in recruitment activities when required.
• Support employees and managers with work permit applications and renewals, as needed.
• Ensure understanding and compliance with provincial employment laws, as well as company HR policies and procedures.
• Work closely with the Payroll and Benefits team to ensure compliance with HR-related processes.
• Collaborate with other Human Resources team members and provide backup support to fellow Human Resources Business Partners when required.
• Travel as needed to support business operations (Downtown Montreal and Ottawa).
• Perform any other duties required to support the effective operation of the Human Resources department.

QUALIFICATIONS

• Bachelor's degree in Human Resources Management, Industrial Relations, or a related field.
• Minimum of three (3) to five (5) years of human resources experience, including significant experience in employee and labor relations.
• Experience in the hospitality or restaurant industry is considered an asset.
• Demonstrated knowledge of Quebec and Ontario employment laws and HR best practices.
• Excellent verbal and written communication skills in both French and English to effectively collaborate with colleagues in Ontario.
• Strong proficiency in Microsoft Office Suite.
• Results-oriented with a strong customer service mindset.
• Strong problem-solving and analytical skills.
• Team-oriented with a positive attitude.
• Ability to influence and build relationships at all levels of the organization.
• Proven ability to thrive in a fast-paced, evolving environment.