Human Resources Assistant, Labour Relations

Queensway Carleton Hospital; Ottawa; On-site; CAD 67,000 - 81,000; Full time

Job summary

Queensway Carleton Hospital is seeking an HR Assistant – Labour Relations to support the Labour Relations function and HR Helpdesk.

The role involves administering employee relations activities, tracking sick leave and grievances, and assisting with communications and data reporting to aid labour policy compliance. A diploma or higher in HR/Business is required.

Qualifications

• Diploma or Certificate in Business Administration, Human Resources, or related discipline.
• 2 years in Human Resources or 3 years in Human Resources if no formal education.
• Knowledge of Collective Agreements, Employee Standards Act, Human Rights Code, and Accessibility of Ontarians with Disabilities Act.
• Proficiency in Microsoft Office.
• Exceptional organizational and customer service skills.

Responsibilities

• Support Labour Relations operations including sick leave tracking, union reports, grievances deadlines, and data analysis for LR team.
• Prepare specialized and mass distribution communications; data entry and record management; calendar management for LR team.
• Enter, update and retrieve employee data in the HRIS and other sources to maintain datasets.
• Support shared inboxes; triage employee queries and route to appropriate team members.
• Provide backup support to the HR Helpdesk.
• Other duties as assigned.

Skills

Organizational skills

Customer service

Education

Diploma or Certificate in Business Administration or Human Resources

Undergraduate degree in Business Administration or Human Resources (preferred)

Tools

Microsoft Office

Job description

DEPARTMENT:

Human Resources

CONDITIONS:

Temporary Full-time for approximately Ten (10) months

SHIFTS:

Days, 7.5 hours per shift (subject to change)

WAGE RANGE:

$32.14/hr(Minimum)to $38.95/hr (Maximum)

CLOSING DATE:

October 05, 2026

SUMMARY:

Under the direction of the Manager, Labour Relations/HRBP, the HR Assistant- Labour Relations supports the human resources department by handling duties including but not limited to administrative and clerical tasks related to employee relations, union negotiations, and compliance with labour laws, aiding in the effective management of labor policies and procedures. The incumbent will also act as a support resource providing coverage at the HR Helpdesk to facilitate the smooth operation of the HR department

RESPONSIBILITIES:

• Support in the effective operations of the Labour Relations function of the Hospital, including but not limited to sick leave tracking, generating Union reports, and tracking grievances deadlines, preparation of employee letters, taking minutes at meetings, and generating & analyzing data driven reports for the LR team.
• Perform administrative duties such as preparing specialized & mass distribution communication, data entry, filing, record management (electronic and paper), as well as calendar management for the LR team.
• Enter, update and retrieve employee data from the Human Resource Information System (HRIS) and other sources to create and maintain datasets.
• Support the management of shared email inboxes, triaging employee queries, concerns, and requests; respond where appropriate and direct employees and management to the appropriate team member in a professional manner.
• Provide backup support to the HR Helpdesk
• Other duties as may be assigned from time to time

REQUIREMENTS:

• Diploma, or Certificate in Business Administration, Human Resources, or in related discipline.
• 2 years in Human Resources OR In lieu of formal education, 3 years in Human Resources.
• Knowledge of Collective Agreements, the Employee Standard Act, Human Rights Code, and Accessibility of Ontarians with Disabilities Act
• Proficiency in Microsoft Office
• Exceptional organizational and customer service skills

PREFERRED:

• Undergraduate degree in Business Administration, Human Resources, or in related discipline
• Certified Human Resources Professional Designation (CHRP)

This posting is for an existing position. Artificial Intelligence will not be used to screen, assess, or select applicants for this position

Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities.

At Queensway Carleton Hospital, we are committed to ensuring accessibility and accommodating the needs of all candidates throughout the entire selection process. Our dedicated recruitment team is readily available to assist individuals with any inquiries or concerns regarding accessibility and accommodations at any stage of our recruitment process. We invite you to reach out and let us know how we can best support you. We look forward to welcoming diverse talent into our team and continuing to make a positive impact in the lives of our patients and the communities we serve.