Human Resources Assistant

Niagara Parks; Niagara Falls; On-site; CAD 59,000 - 70,000; Full time

Benefits offered by this job

Extended health plan

Dental coverage

Vision coverage

Life insurance

Disability insurance

Vacation entitlements

EFAP

Professional development

Employee discounts at Niagara Parks

Free passes to Niagara Parks

Free entry to Niagara Parks

WEGO transportation

Job summary

Niagara Parks, a self-financed agency of the Ontario Ministry of Tourism, Culture and Gaming, seeks a Human Resources Assistant to provide confidential administrative support across HR functional areas including recruitment, onboarding, records management, and payroll enablement.

You will maintain HR records, coordinate HR processes, support learning and development, and assist with policy updates while ensuring compliance with legislation and collective agreements.

Qualifications

• Post-secondary diploma or degree in Human Resources Management or a related discipline, or an equivalent combination of education and experience.
• One (1) to three (3) years of experience providing administrative support in Human Resources.
• Completion of, or progress toward, a CHRP or CHRL designation is considered an asset.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.
• Experience with HRIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS), payroll systems such as ADP, and workflow mapping software such as Visio is considered an asset.
• Experience supporting recruitment, onboarding, employee records management, and HR coordination activities. Experience working with HR information systems, applicant tracking systems, learning management systems, and payroll‑related processes.
• Experience working in a unionized environment is preferred.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment with exceptional organizational and recordkeeping skills.
• Strong communication, customer service, problem‑solving, and interpersonal skills.
• Knowledge of employment‑related legislation and HR best practices.
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.

Responsibilities

• Support the delivery and administration of HR programs and initiatives across functional areas while maintaining strict confidentiality and professionalism.
• Prepare correspondence, reports, presentations, forms, templates, meeting agendas, minutes, and other HR documentation.
• Coordinate calendars, meetings, interviews, training sessions, and employee events.
• Assist with policy and procedure updates, process improvements, workflow documentation, and records maintenance.
• Maintain accurate employee files, HR databases, tracking systems, and electronic records in accordance with organizational policies and legislative requirements.
• Process employee transactions, status changes, and personnel documentation while ensuring data accuracy and integrity.
• Maintain records related to recruitment, onboarding, employee development, leaves, layoffs, recalls, and other HR activities.
• Provide administrative support for recruitment and staffing activities for seasonal, student, bargaining unit, and management positions.
• Assist with the coordination of job postings, candidate communications, interview scheduling, assessment administration, reference checks, and recruitment documentation.
• Support recruitment initiatives and events, including job fairs, career fairs, educational partnerships, and community outreach activities.
• Maintain recruitment tracking tools, workforce metrics, and staffing reports.
• Prepare and distribute employment contracts, offer letters, onboarding packages, and other new hire documentation.
• Coordinate administrative onboarding activities, including orientation scheduling, benefits and pension enrolment documentation, system access requests, identification badges, and employment compliance requirements.
• Provide administrative support for learning and development programs by coordinating registrations, scheduling, attendance tracking, training records, and learning management system updates.

Skills

Communication

Customer service

Organizational skills

Problem-solving

Interpersonal skills

Confidentiality

Excel

Word

Outlook

PowerPoint

Leadership

Attention to detail

Education

HR degree or related

Tools

HRIS

ATS

LMS

ADP

Visio

Job description

Job ID: 2026-43

Job Type: Full-time

Job Status: Open Vacancy

Location: Niagara Falls, ON (On-site)

Compensation Range: $58,839.48 to $70,260.82 per annum

Application Deadline: September 4, 2026

Join the Team Behind One of the World’s Most Iconic Destinations

At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.

Our vision is ambitious: to become one of the most spectacular parks in the world. And we’re well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.

What You’ll Do

Reporting to the Senior Manager, Integrated Talent and within established policies, procedures, and guidelines, the Human Resources Assistant provides confidential, comprehensive administrative support across all Human Resources functional areas. This position supports effective administration of recruitment, onboarding, employee services, learning and development, HR records management, and HR projects.

The Human Resources Assistant plays an integral role in ensuring the efficient delivery of HR services by coordinating HR processes, maintaining employee records, supporting system administration, preparing reports and correspondence, and promoting a high standard of customer service, accuracy, confidentiality, and compliance with legislation, collective agreements, policies, and procedures.

The Human Resources Assistant will:

• Support the delivery and administration of HR programs and initiatives across functional areas while maintaining strict confidentiality and professionalism.
• Prepare correspondence, reports, presentations, forms, templates, meeting agendas, minutes, and other HR documentation.
• Coordinate calendars, meetings, interviews, training sessions, and employee events.
• Assist with policy and procedure updates, process improvements, workflow documentation, and records maintenance.
• Maintain accurate employee files, HR databases, tracking systems, and electronic records in accordance with organizational policies and legislative requirements.
• Process employee transactions, status changes, and personnel documentation while ensuring data accuracy and integrity.
• Maintain records related to recruitment, onboarding, employee development, leaves, layoffs, recalls, and other HR activities.
• Provide administrative support for recruitment and staffing activities for seasonal, student, bargaining unit, and management positions.
• Assist with the coordination of job postings, candidate communications, interview scheduling, assessment administration, reference checks, and recruitment documentation.
• Support recruitment initiatives and events, including job fairs, career fairs, educational partnerships, and community outreach activities.
• Maintain recruitment tracking tools, workforce metrics, and staffing reports.
• Prepare and distribute employment contracts, offer letters, onboarding packages, and other new hire documentation.
• Coordinate administrative onboarding activities, including orientation scheduling, benefits and pension enrolment documentation, system access requests, identification badges, and employment compliance requirements.
• Provide administrative support for learning and development programs by coordinating registrations, scheduling, attendance tracking, training records, and learning management system updates.

What You’ll Bring

• Post‑secondary diploma or degree in Human Resources Management or a related discipline, or an equivalent combination of education and experience.
• One (1) to three (3) years of experience providing administrative support in Human Resources.
• Completion of, or progress toward, a CHRP or CHRL designation is considered an asset.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.
• Experience with HRIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS), payroll systems such as ADP, and workflow mapping software such as Visio is considered an asset.
• Experience supporting recruitment, onboarding, employee records management, and HR coordination activities. Experience working with HR information systems, applicant tracking systems, learning management systems, and payroll‑related processes.
• Experience working in a unionized environment is preferred.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment with exceptional organizational and recordkeeping skills.
• Strong communication, customer service, problem‑solving, and interpersonal skills.
• Knowledge of employment‑related legislation and HR best practices.
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.

Why You’ll Love Working Here

We offer a comprehensive total rewards package to support your health, wellbeing, and financial security including:

• Extended health, dental, and vision coverage
• Life and disability insurance
• Vacation entitlements and paid time off
• Employee Family Assistance Program (EFAP)
• Professional development and growth opportunities
• Discounts at Niagara Parks retail, culinary, and golf locations
• Complimentary passes to Niagara Parks attractions to share with family and friends
• Free entry at Niagara Parks attractions
• Access to the Attractions Ontario Reciprocal Program
• Free transportation on the WEGO Green Line and Falls Incline Railway

Our Commitment to Accessibility & Inclusion

Since 1885, Niagara Parks has been dedicated to preserving and enhancing the natural and cultural beauty of the Niagara River corridor for future generations. We are proud to be an equal opportunity employer committed to diversity, inclusion, and accessibility.

We provide a transparent, inclusive and barrier free hiring process consistent with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation to address specific needs related to Code protected grounds, please contact us.

For questions about the collection or use of your personal information, or to request an alternate application format, contact us at 905‑295‑4377 ext. 0 or [e-mail].

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Niagara Parks Commission uses AI‑assisted tools to help organize and screen resumes based on limited factors such as keywords and role related terms. AI results are only a preliminary aid. Final decisions are made by human reviewers to ensure fair and accurate hiring decisions.