Human Resources Assistant

British Columbia Institute of Technology; Burnaby; Hybrid; CAD 56,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

25 days vacation

Extended health and dental plan with H

Health Care Spending Account up to $-

Defined benefit pension

Free BCIT courses

Wellness programs

Employee Assistance programs

Gym access

Job summary

BCIT’s Human Resources department is seeking a temporary, full-time (1.0 FTE) Human Resources Assistant. This role provides a wide range of customer service and support, including answering HR inquiries and supporting benefits and pension processes.

The position involves onboarding/offboarding support, records management, and assisting with service awards programs, with emphasis on accuracy and confidentiality. Competitive compensation and strong work-life balance are highlighted.

Qualifications

• Completion of Grade 12 plus two years of post-secondary education.
• Three years’ current and relevant experience preferably in a large unionized organisation.
• Solid communication and interpersonal skills, with ability to provide clear explanations of policy, procedure, and other factual information.

Responsibilities

• Greets visitors at the HR office reception and provides information on HR related areas.
• Coordinates benefits enrolment activities, including responding to employee inquiries, providing relevant benefit plan information, enrolment process and forms; distributes benefits cards and liaises with related external parties.
• Works closely with HR Administration team to process employee entries in the HR information system pertaining to name, and address changes.
• Supports pension administration of multiple pension plans, pension estimates, and purchase of service support, document preparation and certification.
• Coordinates day-to-day management of office supplies, equipment, and general office maintenance for the department.
• Manages mail daily and organizes courier/registered mail deliveries.
• Administers multiple employee awards tasks including tracking employees and preparing correspondence and gifts.
• Assists with onboarding and off boarding of HR employees by ensuring all assigned tasks are completed on time.

Skills

Customer service

Administration

Communication

Records management

Problem solving

Interpersonal skills

Office software

Education

Grade 12 plus two years post-secondary

Tools

Microsoft Office

HRIS systems

Job description

At BCIT , putting people at the core of everything we do is paramount. This idea is the foundation of BCIT’s People Vision , which describes the Institute’s goals and priorities in respect to our people. In a complex and uncertain world, it’s vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people’s imagination and creativity. With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.

Position Summary

BCIT’s Human Resources department is seeking a temporary, full-time (1.0 FTE ) Human Resources Assistant. This position provides wide range of customer service and support including providing information to employees at all levels on a variety of HR related inquiries. Provides administrative support to HR Department, processing various benefits/pension functions, records management and supporting service awards programs.

Duties & Responsibilities

KEY ACCOUNTABILITIES

• Greets visitors at the HR office reception and provides information on HR related areas. Responds to in-person, mail, electronic, and telephone inquiries.
• Coordinates benefits enrolment activities, including responding to employee inquiries, providing relevant benefit plan information, enrolment process and forms; distributes benefits cards and liaises with related external parties including BCIT pension provider & Pension Corporation to follow up on related issues.
• Works closely with HR Administration team to process employee entries in the HR information system pertaining to name, and address changes. Assists in determining benefit eligibility for employee groups; processes and distributes appropriate forms; notifies carriers of changes required and ensures that internal reporting methods for benefits coverage are maintained.
• Supports pension administration of multiple pension plans, pension estimates, and purchase of service support, document preparation and certification, plus ongoing liaison with the Pension Corporation.
• Coordinates the day-to-day management of office supplies, equipment, and general office maintenance for the department.
• Manages mail on a daily basis including sorting and distributing incoming mail; prepares outgoing mail for pick-up and organizes courier / registered mail deliveries.
• Administers multiple employee awards related tasks including tracking employees, coordinating correspondence and preparing letter and gifts for distribution.
• Assists with onboarding and off boarding of Human Resources employees by ensuring all assigned tasks have been completed as per scheduled timelines.
• Reviews and approves tuition fee waivers applications for staff requesting enrollment in BCIT courses; alerts HR Administration Manager for any red flags, as needed.
• Ensures adequate records management of files, records and databases both on- and off-site by maintaining and storing them securely.
• Carries out special assignments related to the department process improvement as required.

QUALIFICATIONS & REQUIREMENTS

• Completion of Grade 12 plus two years of post-secondary education.
• Three years’ current and relevant experience preferably in a large unionized organisation.
• An equivalent combination of education and experience may be considered.
• Solid communication and interpersonal skills, with ability to provide clear explanations of policy, procedure, and other factual information.
• Strong aptitude for exacting and precise work.
• Solid customer service and interpersonal skills with the ability to exercise tact and diplomacy in dealing with confidential and sensitive information
• Basic analytical skills with ability to identify the root cause of administrative problems and take action to resolve
• Solid organization skills with ability to work under pressure and deal with changing priorities and tight deadlines
• Advanced proficiency with standard office systems and applications

Benefits – Why you’d love working with us

• Competitive pay
• Minimum of twenty-five days of vacation
• Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
• Defined benefit pension plan with employer contributions
• Access to most BCIT Flexible Learning courses free of charge
• Wellness and Employee Assistance programs
• Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
• Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits,

BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Persons with disabilities who require accommodation for any part of the application or hiring process should. For additional information, please visit our frequently asked questions (FAQs) page and see how we hire.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).

Salary Range

Salary Range $55,675 to $74,813 with a control point of $69,593 per annum.

Additional Salary Information

The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.