Human Resources and Recruitment Coordinator

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 55,000 - 75,000; Full time

Job summary

St. Joseph's Healthcare Hamilton is seeking an HR and Recruitment Coordinator to support the People, Culture & Diversity department. You will handle onboarding, benefit administration, and HRIS activities for a large employee population.

The role advises employees, managers and leaders while ensuring compliance with Employment Standards Act, collective agreements and hospital policies.

Qualifications

• Two-year college diploma in HRM, business administration or related field.
• Bachelor’s degree preferred in HRM, Social Sciences or Business Management.
• 3–5 years HR experience in recruitment and benefits in a unionized environment.
• Proficiency in HRIS and payroll environments.
• Aptitude for learning Workday, Parklane and pension/benefit carriers.
• Experience in career fairs and campus recruitment events.
• Strong knowledge of union collective agreements and applicable law.
• Discretion with confidential information and professional conduct.
• Detail-oriented with efficiency in a fast-paced setting.
• Excellent communication, interpersonal and collaborative skills.
• Commitment to Service, Responsible Stewardship, Community Responsiveness and Respect.

Responsibilities

• Plan, prepare and implement onboarding documentation for new hires via HR processes.
• Determine entitlements and apply seniority, pay, vacation and benefit impacts via collective agreements.
• Process internal transfers and coordinate with payroll.
• Enter new hire data into HRIS (Workday) and manage accounts and pay codes.
• Create candidate profiles and post internal job openings in ATS.
• Plan and manage postings for vacancies and closings.
• Support full-cycle recruitment including screening, interviewing and reference checks.
• Assist with benefit enrollment and communications to employees.
• Handle inquiries via phone, email and in-person with professionalism.

Skills

Communication

Interpersonal skills

Critical thinking

Organization

Collaboration

Confidentiality

Education

Two-year college diploma in HRM/related

Bachelor’s degree preferred in HRM/Business

Tools

Workday

Parklane

Payroll systems

Job description

Reporting to the Manager, HR Services, the HR and Recruitment Coordinator plays an integral role within the People, Culture & Diversity department supporting day-to-day Human Resource operations. This job acts as an advisor to all levels of the organization - employees, managers, directors and senior leadership and will utilize their knowledge and expertise to provide a customer-focused approach when responding to and actioning inquiries.

The HR and Recruitment Coordinator works independently and collaboratively to deliver a broad range of HR Services including but not limited to: employee life cycle administration from of hire to termination and/or retirement, employee onboarding, group benefits administration, leave of absences administration, records management, pension management, while ensuring compliance with Employment Standards Act, applicable collective agreements and hospital policies.

This position is also accountable for managing the functional requirements for the Recruitment Management System (Workday), delivering on reporting requirements, and implementing new and emerging best practices.

Qualifications

• Minimum two-year College Diploma in Human Resources Management, Business Administration or related field required
• Bachelor's degree in Human Resources Management, Social Sciences or Business Management is preferred
• Three to five years related experience in Human Resources, with demonstrated experience working within Recruitment and Benefits Administration in a highly unionized environment
• Proficiency in a HRIS system and Payroll environment
• Ideal candidate has an aptitude for learning various computer applications (i.e. Workday, Parklane, Pension and Benefit carrier systems)
• Demonstrated experience participating in career fairs and campus recruitment events
• Strong knowledge, understanding and ability to understand and apply rules and regulations in accordance with contracts and individual union collective agreements, applicable legislation and organizational policies
• Ideal candidate will possess a high degree of sound judgement, professionalism, diplomacy and ability to handle confidential and/or sensitive information
• Strong attention to detail with the ability to execute tasks accurately and efficiently
• Ability to remain efficient and organized while handling a high volume of work in a fast-paced environment
• Excellent communication, interpersonal, critical thinking, judgement, organizational, collaboration and critical analytical skills combined with an ability to balance multiple tasks, independently source information, meet tight deadlines and balance conflicting priorities in a fast-paced, dynamic environment
• Demonstrated commitment to the values of Service, Responsible Stewardship, Community Responsiveness and Respect

Responsibilities

Some key responsibilities/duties include:

• Plan, prepare and implement onboarding documentation for new hires via Request for Staff through accurately determining and assigning appropriate employees ID, vacation codes, pay authorization groups, benefit entitlement/short-term sick/LTD effective dates and appropriate corresponding forms
• Determine entitlements and implements seniority, service, pay rate, pay authorization, vacation accrual, union and benefit, life and LTD impacts, by reviewing and interpreting the appropriate Collective Agreements and Policies
• Process internal transfers within the organization and provide instructions to payroll to facilitate such transfers
• Initiates new hire input into HRIS (Workday) by entering assigned codes, jobs rates, banking and personnel information, benefit codes, pay-authorization groups within the tight pay deadline timelines and verifies accordingly
• Create user accounts and candidate profiles to apply internal candidates to positions within the Applicant Tracking System
• Plan, prepare and administer all postings and closings for new/re-opened vacancies
• Supports full-cycle recruitment and management support including, but not limited to: drafting job postings/templates, developing screening questions, internal applicant/seniority listings, resume screening and shortlist development, telephone interview pre-screening, developing interview question sets, scheduling and conducting interviews and debriefs discussions as needed, reference checking, booking pre-placement appointments and associated training, reviewing credentials/registrations, etc.
• Determine entitlements in relation to terminations
• Plan, prepare and process benefit enrollment data in HRIS system
• Counsel and provide employees with direction and guidance on Benefit plan documents, enrollment rules, eligibility requirements and premium information
• Determine impacts and calculations to employee’s seniority, service, rate and benefits as it relates to return from leaves or former position and communicate the impacts to employee
• Implement and maintain appropriate HOOPP enrollments, which includes: status changes, terminations, leave commencement and leave completion
• Implement early retirement offers by determining, identifying and processing benefit impacts, salary continuances, payments of voluntary and early retirement separation offers
• Investigate, advise, resolve and respond to inquiries or complaints that come through telephone, email and walk-ins from 5,000+ St. Joseph’s employees as it pertains to onboarding, benefits, short term sick, leaves, long-term disability, seniority, service, vacation, internal transfers and terminations
• Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested, including, but not limited to: grievance investigations, provide support for various implementations such as settlements, arbitration awards, collective agreement renewals, benefits renewals
• Aid and support for large strategic HR projects as needed
• Provide assistance and support for team vacation coverage