Human Resources and Labour Relations Business Partner

EORLA - Eastern Ontario Regional Laboratory Association; Ottawa; Hybrid; CAD 109,000 - 125,000; Full time

Benefits offered by this job

Hybrid work arrangements

Extended health benefits

Dental and vision coverage

Disability insurance

Life and travel insurance

HOOPP pension

EFAP

Job summary

Join EORLA as a Human Resources and Labour Relations Business Partner in Ottawa. You will advise leaders across the organization, shaping workforce strategies, performance management, and talent development while navigating collective bargaining and union relationships.

You will design and implement HR programs, analyze workforce data, and drive organizational effectiveness in a healthcare setting. Hybrid work arrangements and strong benefits create a supportive environment for impact and growth.

Qualifications

• University degree in labour or industrial relations, human resources, business or law.
• Strong knowledge of labour relations and HR program design, delivery, assessment, and evaluation.
• Experience with change management and leadership development.

Responsibilities

• Partner with operational leaders to provide strategic HR and labour relations guidance and practical solutions.
• Identify priorities and align people strategies with organizational goals.
• Lead design, implementation, and improvement of HR programs, policies, and initiatives.
• Use workforce data to identify trends and inform decisions.
• Lead organizational development and change management initiatives.
• Provide guidance on complex labour relations matters including grievances and arbitration.
• Build relationships with union representatives and participate in labour‑management forums.
• Support talent acquisition and leadership recruitment.
• Develop learning and development needs and manage training programs with vendors.
• Support performance management and compensation programs.

Skills

HR strategy

Labour relations

Change management

Leadership development

Negotiation

Communication skills

Data analytics

Project management

Facilitation

Vendor management

Education

University degree in labour/industrial relations

Master's degree in labour/IR or HR or business or law

Tools

Microsoft Office

HRIS

Job description

Position Overview

The hiring range for this position is from $109,010.85/annually to $125,355.75/annually.

The Eastern Ontario Regional Laboratory Association (EORLA) is seeking a passionate and strategic Human Resources and Labour Relations Business Partner to help shape an exceptional employee experience and foster a positive, high-performing workplace culture across our organization. In this influential role, you will serve as a trusted advisor to operational leaders, partnering closely with management to align people strategies with business priorities and organizational goals. You will leverage your expertise to provide proactive HR and labour relations guidance, helping leaders navigate complex workforce challenges while building engaged, resilient, and high-performing teams. As a key member of the Human Resources team, you will design, implement, and support innovative people solutions across a broad range of HR and labour relations functions, including performance management, talent development, organizational effectiveness, workforce planning, recruitment, compensation, health and safety, organizational design, collective bargaining, and the interpretation and application of collective agreements. This is an exciting opportunity for an HR professional who thrives in a collaborative healthcare environment, values strong relationships, and is energized by making a meaningful impact on both organizational success and employee well-being.

What does the HR&LR Business Partner do?

As a trusted advisor to leaders across EORLA, the HR & Labour Relations Business Partner plays a key role in shaping organizational effectiveness, supporting leaders through change, and fostering a positive and productive workplace culture. Key responsibilities include:

• Partnering with operational leaders to provide strategic HR and labour relations guidance, expert advice, and practical solutions to complex workforce matters.
• Collaborating with leaders to identify priorities, align people strategies with operational goals, and support organizational success.
• Leading the design, implementation, and continuous improvement of HR programs, policies, and initiatives that enhance the employee experience.
• Leveraging workforce and labour relations data to identify trends, measure outcomes, and inform evidence-based decision‑making.
• Leading organizational development, change management, and transformation initiatives that support growth and innovation.
• Providing expert leadership and guidance on complex labour relations matters, including grievances, arbitration, conciliation, and other dispute resolution processes.
• Assessing organizational health and workplace effectiveness, identifying opportunities for improvement, and developing action plans that drive meaningful results.
• Conducting and leading workplace investigations related to employee relations matters, including workplace conduct and respectful workplace concerns.
• Building and maintaining productive relationships with union representatives to proactively address issues and foster collaborative labour‑management partnerships.
• Leading collective bargaining activities and representing the organization on labour‑management committees, working groups, and other strategic forums.
• Ensuring organizational compliance with employment legislation, collective agreements, organizational policies, and best practices.
• Providing strategic oversight and support for talent acquisition activities, with a particular focus on leadership and specialized positions.
• Identifying organizational learning and development needs and implementing effective training solutions, including program design, facilitation, and vendor management.
• Supporting organization‑wide performance management and compensation programs that promote employee growth, engagement, and accountability.
• Serving as a senior HR advisor to committees, project teams, and leadership groups, providing guidance on people‑related strategies and decisions.

Who is EORLA?

The Eastern Ontario Regional Laboratory Association (EORLA) is a dynamic, member‑based, not‑for‑profit organization that delivers critical laboratory services to the acute care hospitals of Eastern Ontario's Champlain region. Through a network of 18 licensed hospital‑based laboratories serving 16 member hospitals, EORLA plays an essential role in supporting patient care and clinical decision‑making across the region. Driven by a commitment to excellence in laboratory medicine, innovation, education, and research, EORLA's team performs the diagnostic testing that helps clinicians provide timely, informed, and life‑changing care to both hospital inpatients and registered outpatients. Our approximately 900 dedicated laboratory professionals work collaboratively across a broad range of specialty areas, including Anatomic Pathology, Molecular Oncology, Biochemistry, Hematopathology, Transfusion Medicine, Tissue Typing, Hematology, and Microbiology. Together, they deliver high‑quality, reliable diagnostic services that directly contribute to better patient outcomes and stronger healthcare systems. At EORLA, we believe modern laboratory medicine is at the heart of healthcare. By combining clinical expertise, innovative technologies, and a culture of continuous learning, we help advance diagnostic excellence while supporting the communities we serve.

What do we offer?

At EORLA, we recognize that our people are at the heart of everything we do. We are committed to supporting our employees with a comprehensive total rewards package designed to promote well‑being, financial security, flexibility, and professional success. As part of our team, you'll enjoy:

• Competitive compensation, with a starting annual salary of $109,010.85
• Hybrid work arrangements that support flexibility and work‑life balance
• Comprehensive extended health benefits
• Dental and vision coverage
• Short- and long‑term disability insurance
• Life and travel insurance
• Membership in the Healthcare of Ontario Pension Plan (HOOPP), one of Canada's leading defined benefit pension plans
• Access to our Employee and Family Assistance Program (EFAP) for confidential wellness, mental health, and work‑life support services

Why Join EORLA?

Beyond a competitive benefits package, EORLA offers the opportunity to be part of a collaborative and purpose‑driven healthcare organization where your contributions directly support patient care, innovation, and organizational excellence. We are committed to fostering an inclusive, supportive, and flexible work environment where employees can grow, thrive, and make a meaningful impact.

We encourage you to visit our website to learn more: https://www.eorla.ca/

Rotation/Shifts

Days, 8‑hour shifts. For information purposes only – EORLA reserves the right to change.

Basic Requirements

• Completion of a university degree in labour or industrial relations, human resources, business or law;
• Minimum of seven years of previous experience in human resources with at least three years in a labour relations role;
• Broad knowledge of a range of labour relations and human resources program design, delivery, assessment, and evaluation methodologies, processes, and practices;
• Strong knowledge and experience with collective agreements and relevant governing legislation, policies, procedures, and processes (human rights, labour, privacy, employment);
• Advanced experience with change management, project management and leadership development;
• Proven ability to build and sustain relationships with internal and external stakeholders;
• Excellent written and oral communication skills with the ability to engage, influence others and build consensus;
• Skilled presenter with advanced facilitation and negotiation skills;
• Sound problem solving and conflict resolution skills;
• Demonstrated organizational skills with the ability to work effectively in a small team environment and autonomously;
• Experienced with managing tight deadlines and multiple priorities;
• Ability to exercise sound judgement, tact, and a high degree of confidentiality;
• Proficiency with Microsoft Office suite and Human Resources Information Systems (HRIS);
• Must have a valid driver’s license and vehicle as some travel between laboratory sites is required.

As a pre‑condition of employment, all new EORLA employees will be required to obtain and provide a satisfactory Criminal Records Check dated within six (6) months from the date of issue.

*Mandatory Vaccination Policy*
Per EORLA's COVID‑19 Vaccination Policy, if you are successful in the selection process, an offer of employment is conditional upon presentation of government issued documentation confirming that you have been fully vaccinated with a vaccine that has been approved in Canada. Any individual who cannot be vaccinated on medical grounds or other grounds recognized by the Human Rights Code can request an accommodation.

Please note that with respect to the COVID‑19 pandemic, the Ontario Human Rights Commission’s (OHRC) position has been that a singular belief or personal preference against vaccinations and/or masks is not protected on the ground of creed under theCode.

Preferred Qualifications

• Bilingual (French and English) is highly desirable;
• Previous experience in a Healthcare or Laboratory environment is considered an asset;
• Master's degree in labour or industrial relations, human resources, business or law is considered an asset;
• CHRP/CHRL designation is considered an asset.

Artificial Intelligence (AI) Disclosure

EORLA may use artificial intelligence (AI) technology during the recruitment process to assist with the screening, assessment, or selection of applicants. These tools may be used to help identify qualifications, skills, experience, and other job‑related criteria relevant to the position. AI is used solely as a support tool and does not make employment decisions. All hiring decisions are subject to human review and oversight and are made in accordance with applicable employment legislation, human rights obligations, and EORLA's recruitment policies and practices.

Equal Opportunity Employer

The Eastern Ontario Regional Laboratory Association (EORLA) is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.