Human Resources Administrator - (Labour Relations)

Pacific Coast Community Resources Inc; Port Coquitlam; On-site; CAD 52,000 - 58,000; Full time

Benefits offered by this job

Extended health, dental, and vision

Employee & Family Assistance Program

RRSP/pension plan

Maternity and parental leave

15 days paid vacation

Job summary

Pacific Coast Community Resources Inc. is seeking an HR Administrator to manage onboarding, employee lifecycle, and payroll-related tasks in a full-time on-site role in Port Coquitlam, BC.

You will support labour relations, maintain HR records, and assist with recruitment and reporting under BC regulations. The ideal candidate has a bachelor’s in HR or related field and 2–3 years’ HR experience, strong MS Office skills, and knowledge of HRIS systems.

Qualifications

• Bachelor degree in HR, business admin, or IR.
• 2–3 years' HR or benefits experience.
• Proficiency in MS Office and HRIS.

Responsibilities

• Support employee and labour relations in a unionized environment.
• Manage onboarding and lifecycle changes for new hires.
• Coordinate HUB and SRAT clearance and reference checks.
• Assist with full-cycle recruitment, offers, and onboarding alignment.
• Generate HR reports and improve HR processes.
• Coordinate employee recognition and engagement initiatives.

Skills

HR lifecycle

Communication skills

Organizational skills

Confidentiality

Interpersonal skills

Microsoft Office

Education

Bachelor's degree in HR/BA

Tools

HRIS

Excel

Outlook

Teams

Job description

Job Title: Human Resources Administrator

Name of Employer: Pacific Coast Community Resources Inc. – also known as PCCRI

Address of work location: 1805 Scarborough Crescent, Port Coquitlam, British Columbia., V3C 2R2, Canada

Employment Term: Full-time, Permanent, On-site work

Duties

1. 1. Employee and Labour Relations:
   • - Support employee and labour relations matters within a unionized work environment, including employee concerns, workplace issues, and grievances.
   • - Assist with the documentation, tracking, and resolution of employee grievances in accordance with collective agreements, organizational policies, and applicable legislation.
   • - Provide administrative support and backup for the front desk as needed.
   • - Participate in and record minutes for staff meetings and multi-disciplinary team meetings.
   • - Contribute to the Health and Safety program, including record keeping, and participate in OH&S drills and inspections as required.
   • - Perform other related duties as required to support organizational objectives.
2. 2. Employee Lifecycle Administration
   • - Manage the end-to-end onboarding process for new hires, including communications, shift confirmations, onboarding checklists, and orientation schedules.
   • - Ensure accurate collection and verification of all required documentation, such as identification, certifications, and other employment forms.
   • - Process all employment lifecycle changes, including shift change requests, employee name/address/SIN updates, exit requests, and Record of Employment (ROE) requests.
   • - Administer approved leave and return-to-work processes.
   • - Serve as a primary point of contact for new hires, addressing onboarding-related inquiries.
3. 3. Clearance & Compliance Management
   • - Coordinate and monitor the HUB and SRAT clearance processes, ensuring all information is submitted, verified, and compliant.
   • - Liaise with program managers and stakeholders to resolve discrepancies, address questions, and prevent delays.
   • - Conduct and record reference checks as part of the clearance and recruitment process.
   • - Maintain accurate and up-to-date records of all clearance statuses, escalating issues as needed.
   • - Perform monthly audits of HR trackers to ensure compliance with company policies and legal requirements.
   • - Maintain personnel records, union deduction slips, and work permit records, providing timely updates on expirations.
4. 4. Recruitment Support
   • - Support full-cycle recruitment activities, including pre-screening candidates and assisting with interviews as required.
   • - Create offer letters for new employees in collaboration with managers and the HR Director.
   • - Collaborate with hiring managers to align onboarding timelines and expectations with organizational values.
5. 5. HR Reporting, Systems and Process Improvements
   • - Generate reports on HR metrics such as onboarding effectiveness, clearance timelines, and process efficiency.
   • - Administer employment verification and income verification letter requests.
   • - Identify areas for improvement in HR processes, recommending and implementing solutions to enhance efficiency and the employee experience.
   • - Maintain proficiency with database management programs or HRIS systems.
6. 6. Employee Engagement & Communication
   • - Coordinate employee recognition, incentive programs, and staff appreciation events to promote engagement and morale.
   • - Assist with the execution of engagement surveys and analyze results to identify trends and areas for improvement.
   • - Communicate HR policies, procedures, and standards to employees and other stakeholders as requested.
   • - Support HR projects, including updates to websites, social media platforms, and newsletters.

Education

Bachelor Degree in human resources management, business administration, industrial relations, or
completion of a professional development program in human resources administration.

Experience

Minimum of (2-3) years of recent, relevant experience in a human resources or benefits role.

Specific experience and skills are required in:

• - Technical Proficiency: Advanced skills in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and hands‑on experience with HRIS or database management systems.
• - HR Knowledge: Practical experience managing the complete employment lifecycle. Familiarity with HR best practices, labour laws, collective agreements, and BC employment regulations is preferred.
• - Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a demonstrated ability to interact effectively and diplomatically with a diverse group of people at all organizational levels.
• - Organizational Skills: Superior attention to detail, organizational, and time‑management skills, with a proven ability to multitask, meet intensive deadlines, and follow through on assignments in a fast‑paced environment.
• - Professional Qualities: A high degree of professionalism, integrity, and the ability to maintain strict confidentiality. Collaborative team player with a positive manner and strong relationship‑building skills.

Salary : CAD $52,000 - 58,000 per annum

Hours: 40 hours per week

Language Requirements : English

Benefits

• Extended health, dental, and vision coverage, Employee & Family Assistance Program,
• RRSP/pension plan, Maternity and parental leave (as per legislation), 15 days paid vacation.