Human Resource Services Representative (permanent, full-time, non-union)

Avon Maitland District School Board; Seaforth; On-site; CAD 50,000 - 57,000; Full time

Benefits offered by this job

OMERS pension

Health & dental benefits

EAP (TELUS)

Job summary

Avon Maitland District School Board is accepting applications for a Non-Union 1.0 FTE permanent Human Resources Services Representative at the Education Centre. Hours are 35 per week, 12 months per year.

The role focuses on HRIS updates, staff files, SmartFind Express operations, Parklane and WSIB processes, and coordinating interviews and staffing tasks. The successful candidate will support HR activities, coordinate health and wellness projects, prepare new hire packages, and assist with job

Qualifications

• One-year certificate in office administration, HR or related field with one year of relevant experience.
• Proficiency in Microsoft Word and Excel; familiarity with HR software is an asset.
• Strong written and verbal communication and ability to handle confidential information.

Responsibilities

• Provide prompt customer service for employee and visitor inquiries in person, by phone or email.
• Support HR functions related to recruitment, staffing and contract administration.
• Enter transactions in HRIS for changes, compensation, absences, transfers and retirements.
• Process WSIB documentation and forms; update Parklane incidents as needed.
• Maintain SmartFind Express data and assist with system configuration and data management.
• Coordinate interviews, assist with supply staff onboarding and related tasks.

Skills

Customer service

Confidentiality

Communication

Multitasking

Microsoft Office

Education

Office administration/HR cert

Tools

HR software

SmartFind Express

Parklane

Job description

NON-UNION POSTING

Human Resource Services Representative

We are accepting applications for the following Non-Union 1.0FTE permanent Human Resources Services Representative position at the Education Centre.

Hours of Work: 35 hours per week, 12 months per year

Compensation Package Details:

Rate of Pay: $50,026 - $57, 062 per Level 2 in accordance with the Terms and Conditions of Employment for Non-Union, Management, Administrative and Supervisory Employees

Pension Plan: Defined pension plan through the Ontario Municipal Employees Retirement System (OMERS)

Health & Dental Benefits:

• Extended and Supplementary Health, Paramedical Services, Dental, including Orthodontics, Out of Province/Country and Health Care Spending Account through ONET
• Comprehensive short-term and long-term disability coverage plans

Employee Assistance Program (EAP) through TELUS which includes:

• 24/7 confidential support
• Access to information on personal fitness, nutrition, career, financial and legal advice; relationship & family support, and overall wellbeing resources.

Reports to: Senior Human Resource Services Manager

Summary: The successful candidate will collaborate with HRS Staffing Officers, Health and Wellness Officers, and the Recruitment and Retention Specialist to provide administrative support. Key responsibilities include accurately updating employee lifecycle changes in the Human Resource Information System (HRIS) and personnel files, managing SmartFind Express operations, processing Parklane and WSIB claims, supporting career fair preparations, and assisting with the coordination of supply staff interviews and related tasks.

Essential Functions and Responsibilities:

• Provide prompt and efficient customer service for employee and visitor inquiries via in-person, phone, and email, explaining policies/procedures and assisting with paperwork while maintaining confidentiality.
• Support HR functions related to recruitment, staffing, and contract administration.
• Accurately enter transactions in HRIS and other systems for position changes, compensation, absences, transfers, sick leave, benefits, terminations, and retirements.
• Process and file WSIB documentation, including entering incidents into Parklane and completing WSIB Forms 7 as needed.
• Maintain and troubleshoot SmartFind Express, including system configuration and employee data management.
• Monitor unfilled jobs, assist in filling positions with supply staff, and issue verification reminders.
• Assist Health and Wellness Officers with Board initiatives, including design, promotion, and analysis.
• Prepare and distribute new hire packages and support job fair preparations.
• Gather, track, and summarize employment applications, set up interviews, and conduct reference checks.
• Perform general office duties, including filing, copying, mail distribution, and acting as backup to other HR Services Representatives.
• Acts as back up to the other HR Services Representative.
• Performs other Human Resources related duties as directed.

Education, Qualifications and Experience:

• Minimum one-year certificate in office administration, Human Resources, or a related field, plus one year of relevant work experience, or an equivalent combination of education and experience.
• Proficient in Microsoft Office (Word, Excel) and Windows programs, with strong keyboarding skills; experience with HR software, SmartFind Express, and Parklane is an asset.
• Strong ability to maintain confidentiality and provide professional customer service across all levels of the organization.
• Excellent written and verbal communication skills, with a solid understanding of grammar, spelling, and composition.
• Ability to work under pressure, meet deadlines, and effectively organize, prioritize, and multitask with minimal supervision.
• Knowledge of human resources operations would be an asset

We thank all applicants for their interest in opportunities with the Avon Maitland District School Board. Contact will be made with applicants whose experience and qualifications most closely match the requirements of the position.

The AMDSB is committed to equity in employment and equitable hiring practices that allow us to engage qualified staff who reflect diversity. We will make any reasonable accommodation, based on any of the human rights protected grounds, to support candidates to participate in the hiring process.

Dr. Graham Shantz, Chief Executive Officer