HRIS Analyst (Payroll, Absence & Time Tracking)

extendicare; Markham; On-site; CAD 85,000 - 120,000; Full time

Job summary

Extendicare is seeking an HRIS Analyst to optimize Workday Payroll, Absence and Time Tracking at our Markham head office. Hybrid work arrangement and collaboration with senior leaders across HR, IT and Finance are key aspects of this role.

The ideal candidate has 5+ years of hands-on Workday configuration, strong Excel skills, and experience with union environments. You will drive improvements and support system upgrades to enhance the employee experience.

Qualifications

• 5+ years of Workday Payroll, Absence and Time Tracking configuration experience.
• Experience supporting unionized environments and complex collective agreements.
• Strong troubleshooting, root-cause analysis and problem-solving within Workday and integrated HR systems.
• Advanced Excel skills with large datasets and detailed analysis.
• Experience supporting Workday testing, releases, upgrades and change management.
• Workday certification and ServiceNow experience are assets.
• Strong communication, documentation and stakeholder management skills.
• High level of confidentiality and diplomacy.

Responsibilities

• Configure, maintain and enhance Workday Payroll, Absence and Time Tracking modules as required.
• Contribute to development and maintenance of foundational Workday architecture (pay groups, earning codes, etc.).
• Collaborate with Payroll, Labour Relations, HR, IT and Finance to optimize processes.
• Conduct impact assessments on system changes and downstream data flows.
• Identify opportunities to automate and streamline Workday processes.
• Support Workday releases, upgrades and enhancement initiatives.
• Prepare technical specifications, test scripts and documentation; participate in CAB.
• Respond to ServiceNow tickets with root cause analysis and remediation plans.
• Maintain data integrity across Workday and downstream systems.

Skills

Workday expertise

Analytical skills

Advanced Excel

Communication skills

Stakeholder management

Problem solving

Education

Bachelor's degree in Human Resources, Business, Information Systems or related field

Tools

ServiceNow

Workday

Excel

Job description

Job Description

Reporting to the Senior Manager, HRIS, the HRIS Analyst (Payroll, Absence & Time Tracking) will support the ongoing configuration, enhancement and optimization of Workday Payroll, Absence and Time Tracking modules. The successful candidate will play a key role in optimizing Workday functionality, driving continuous improvement initiatives, and delivering scalable solutions that enhance the employee experience. This role will work closely with senior business leaders, cross-functional managers, executive leadership and field operations teams, requiring exceptional collaboration and facilitation skills.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities

• Configure, maintain and enhance Workday Payroll, Absence and Time Tracking (PATT) modules, ensuring alignment with business requirements, collective agreements and organizational strategy.


• Act as a key contributor in the development and maintenance of foundational Workday architecture, including pay groups, earning codes, memo codes, vacation rates, time tracking calculations and other payroll-related configurations.


• Collaborate with Payroll, Labour Relations, HR, IT and Finance stakeholders to review employee transaction processes, address business challenges and implement scalable Workday solutions.


• Conduct impact assessments on system changes and evaluate potential downstream impacts to business processes, reports, calculated fields, security, integrations and related Workday modules.


• Identify opportunities to simplify, automate and optimize Workday processes to improve operational efficiency and enhance the colleague self-service experience.


• Support Workday releases, upgrades and enhancement initiatives through configuration, testing, validation, performance analysis and the evaluation of new functionality.


• Prepare and maintain technical specifications, test scripts, test results, training materials, process documentation, change requests and knowledge-transfer materials; participate in Change Advisory Board (CAB) activities as required.


• Respond to escalated ServiceNow tickets, performing root cause analysis to distinguish systemic configuration issues from isolated user or data-related concerns and implement sustainable solutions.


• Translate findings from ticket analysis into remediation plans, configuration improvements and impact assessments, while identifying trends and opportunities to strengthen overall system integrity and prevent recurrence.


• Maintain data integrity across Workday and downstream systems, contribute to the ServiceNow knowledge base, and continuously expand Workday expertise through professional development, Workday Community participation and industry best-practice sharing.


• Complete other duties as assigned.

What we're looking for:

• Bachelor's degree in Human Resources, Business, Information Systems or a related field.


• Minimum 5 years of hands-on Workday Payroll, Absence and Time Tracking module configuration experience.


• Demonstrated experience supporting unionized environments and complex collective agreement requirements and configurations (Counters, Wage Progression, Seniority, etc.).


• Strong troubleshooting, root cause analysis and problem-solving skills within Workday and integrated HR systems.


• Advanced Excel skills with experience working with large datasets and performing detailed analysis.


• Experience supporting Workday testing, releases, upgrades and change management activities.


• Workday certification and ServiceNow experience are considered assets.


• Strong communication, documentation and stakeholder management skills.


• High level of confidentiality and diplomacy.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities


• Opportunities for advancement and career growth within the organization


• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.


• Employee Family Assistance Program.


• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors' population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Ext