Human Resources Business Partner

EXTENDICARE; Ottawa; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Extendicare in Ottawa offers a hybrid work environment and is seeking an HR Business Partner who will act as the primary HR contact for their region. You will provide guidance and solutions to business leaders across employee relations, performance management, compensation, benefits, HR policy, and metrics/reporting, partnering with HR leadership and client groups to tailor HR solutions.

The role focuses on leading investigations, advising on workplace policies, disseminating knowledge on

Qualifications

• University degree or college diploma in HR required.
• Minimum 5+ years HR/LR experience, HRBP/LR generalist preferred.
• Experience in unionized environments is an asset.
• Strong leadership in fast-paced environments with results focus.
• Ability to interact effectively with all levels of the organization.
• Experience with HR policy and employment legislation in applicable jurisdictions.

Responsibilities

• Provide specialized and strategic HR guidance to business leaders in resolving employee and labor relations issues.
• Collaborate with business and union partners on cross-functional tasks and grievances or MOL inquiries.
• Understand operational needs and develop tailored HR solutions with HR leadership.
• Lead employee incident reviews and investigations with due diligence.
• Advise on workplace policies and provincial legislation applicability.
• Implement and apply company policies, collective agreements, programs, and projects.
• Deliver HR projects including root cause analyses and change management.

Skills

Employee relations

Performance management

HR policy guidance

Metrics and reporting

Benefits & compensation knowledge

Stakeholder collaboration

Education

University Degree or College Diploma in Human Resources

Tools

Microsoft Office

HRIS

Job description

Job Description

Reporting to theSenior Manager, HRBP, theHuman Resources BusinessPartnerwill act as the primary HR contact, providingguidance and solutions to business leaders within a specific region while supporting various departments. The ideal candidate will collaborate closely with the HR team to deliver a comprehensive range of HR services to their assigned client groups, covering areas such as employee relations, performance management, compensation, benefits, HR policy, and metrics/reporting.

This position will be basedinOttawa;Extendicare offers a hybrid working environment.

Key responsibilities include:

• Provide specialized and strategic HR guidance to business leaders in resolving employee and labor relations issues.

• Collaborate effectively with business and union partners to address cross-functional tasks and resolve people-related matters, such as grievances and inquiries/disputes from the Ministry of Labor (MOL).

• Partner with HR leadership and client groups to understand operational needs, gather feedback for program design, and develop tailored HR solutions.

• Lead employee incident reviews and investigations in coordination with business leaders to ensure consistent process adherence and thorough due diligence.

• Offer expert advice on workplace policies andprocedures andappropriatelydisseminateknowledge on relevant provincial legislation.

• Facilitate the implementation, interpretation and application of company policies, collective agreements,projectsand programs.

• Deliver key projects aligned with business priorities, including conducting root cause analyses, implementing changes, and managing communication and change processes.

• Collaborate with peers and key stakeholders to foster innovative thinking and drive the development ofnew ideasand processes.

• Develop andfacilitateHR-related training sessions for management and supervisors.

• Assess HR approaches and services for business units,identifyingneeds and gaps, and developing plans to address requirements.

• Proactively analyze key HR metrics such as headcount and turnover,identifytrends and issues, and collaborate with the business to implement relevant solutions.

• Maintain current knowledge of HR best practices and emerging trends internally and externally, ensuring that our practicesremainrelevant, competitive, and aligned with Extendicare culture, values, and employment brand.

• Work with business leaders to raise awareness of HR trends and leading practices, providing insights on areas for improvement or performance enhancement.

• Perform any other duties asrequired.

Whatwe’relooking for:

• University Degree or College Diploma Program in Human Resources.

• 5+ yearsof HR/LR work experiencewithin at least 3 years as an HRBP/LR generalist.

• Experience inunionizedenvironmentis consideredan asset.

• Strong leadershipskills, with the ability to thrive infast-paced environment and driven to deliver results.

• Abilityto interact effectively with all levels oftheorganization.

• Experience inHRpolicy and practicesand employment-related legislation in applicablejurisdictions, including lawspertaining toEmployment Standards and Human Rights.

• High energy, strong work ethic, resiliency,versatilityand flexibility.

• Excellent organizational, project management and execution skills to ensure successful implementation of HR projects,policiesand processes.

• Proficiencyin Microsoft Officeand HRIS.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity forgrowthand recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#ExtendicareHR

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.