HR Systems Analyst

Symbiotic Group; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Symbiotic Group's HR Technology Analyst role focuses on supporting Talent Acquisition systems, gathering business requirements, and driving implementations. You will partner with IT and external vendors to design solutions, test functionality, and ensure data integrity across HR systems.

With 3–5 years in HR technology, you’ll develop reports, manage projects, and provide effective user support. This position is based in Canada, Toronto, with a focus on continuous improvement of HR processes.

Qualifications

• Bachelor’s degree in IT, Business Administration, Human Resources, or a related field.
• 3–5 years of experience in HR technology, HRIS, or a similar role.
• Experience in business analysis including requirements gathering, process mapping, and system design.
• Strong understanding of HR processes and workflows.
• Familiarity with data analysis and reporting tools.
• Experience with project management methodologies and tools.
• Excellent communication and collaboration skills.
• Ability to troubleshoot and resolve system issues.

Responsibilities

• Gather and document business requirements from HR stakeholders.
• Analyze requirements and create functional specifications for enhancements.
• Design HR technology solutions with IT teams and vendors.
• Develop and execute test plans to validate functionality.
• Provide ongoing support and troubleshoot HR systems.
• Create and maintain system documentation and guides.
• Manage HR technology projects and monitor milestones.
• Develop HR reports and dashboards for decision-making.

Skills

HR processes & workflows

Data analysis & reporting

Requirements gathering

Project management

Stakeholder communication

Troubleshooting

Continuous improvement

Education

Bachelor’s degree in IT, Business, HR, or related

Advanced degree or certifications

Tools

HRIS systems

Data analytics tools

Project management tools

Job description

The HR Technology Analyst will work with technical delivery teams and project stakeholders to support the delivery, enhancement, and optimization of Talent Acquisition and Mobility systems. This role focuses on gathering business requirements, supporting system implementations, providing user support, managing projects, and leveraging HR data to drive informed decision-making.

Key Responsibilities

Requirements Gathering and Analysis

• Conduct meetings with HR stakeholders to gather and document business requirements.
  
• Analyze and prioritize requirements to ensure alignment with business objectives.
  
• Create detailed functional specifications for system enhancements and new implementations.
  

System Design and Implementation

• Collaborate with IT teams and external vendors to design HR technology solutions that meet business needs.
  
• Participate in system configuration, customization, and integration activities.
  
• Develop and execute test plans to validate system functionality and performance.
  

Support and Troubleshooting

• Provide ongoing support for HR systems, including troubleshooting and resolving issues.
  
• Work with IT teams and vendors to address system defects and implement fixes.
  
• Monitor system performance and user feedback to identify areas for improvement.
  

Documentation

• Create and maintain system documentation, including user guides and process flows.
  
• Provide guidance and support to HR users to ensure effective use of the systems.
  

Project Management

• Manage HR technology projects, including planning, execution, and monitoring.
  
• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
  
• Communicate project status and updates to stakeholders and leadership.
  

Data Management and Reporting

• Ensure data integrity and accuracy within HR systems.
  
• Develop and maintain HR reports and dashboards to support decision-making.
  
• Perform data analysis to identify trends and insights that inform HR strategies.
  

Qualifications

Educational Background

• Bachelor’s degree in Information Technology, Business Administration, Human Resources, or a related field.
  
• Advanced degree or relevant certifications are considered an asset.
  

Experience

• Minimum 3 to 5 years of experience in HR Technology, HRIS, or a similar role.
  
• Experience in business analysis including requirements gathering, process mapping, and system design.
  

Technical Skills

• Strong understanding of HR processes and workflows.
  
• Experience with data analysis and reporting tools.
  
• Familiarity with project management methodologies and tools.
  

Analytical and Problem-Solving Skills

• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
  
• Proven ability to troubleshoot and resolve system issues.
  
• Ability to think strategically and identify opportunities for continuous improvement.
  

Communication and Interpersonal Skills

• Excellent verbal and written communication skills.
  
• Ability to communicate technical concepts to non-technical stakeholders.
  
• Strong relationship-building and collaboration skills.
  

Project Management

• Experience managing HR technology projects from initiation through completion.
  
• Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  
• Strong organizational skills and attention to detail.
  

Adaptability and Continuous Learning

• Ability to adapt to changing business requirements and emerging technologies.
  
• Commitment to continuous professional development and industry best practices.
  

Customer Service Orientation

• Strong customer service mindset focused on user satisfaction.
  
• Ability to provide guidance and support to HR system users.
  

Compliance and Data Security

• Understanding of data security and compliance requirements related to HR systems.
  
• Ability to ensure HR systems comply with applicable regulations and policies.
  

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

• Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
  
• Recruitment: Find The Right People You Need
  

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.