HR & Operations Manager

Hunter West Legal Recruitment; Vancouver; On-site; CAD 100,000 - 130,000; Full time

Job summary

Hunter West Legal Recruitment represents a growing boutique law firm in downtown Vancouver seeking an experienced Manager, Human Resources & Operations. The role offers leadership over HR and operations, building strong relationships with staff and partners to support day-to-day firm functioning.

The ideal candidate has at least 5 years in HR/office management, with strong interpersonal skills, organizational prowess, and discretion.

Qualifications

• Minimum 5 years in an office or HR management role.
• Previous experience in a law firm or professional services environment is an asset but not required.
• Bookkeeping experience would be considered an asset.
• Excellent interpersonal and communication skills with a warm, collaborative leadership style.
• Strong organizational skills and ability to prioritize multiple responsibilities.

Responsibilities

• Oversee day-to-day human resources and operations, including onboarding, training, vacation scheduling and leave tracking.
• Manage employee benefits enrolment, inquiries and related matters.
• Liaise between partners and staff to foster open communication and relationships.
• Oversee facilities management, office maintenance, access control and landlord liaison.
• Troubleshoot technology issues and engage external IT service providers.

Skills

HR management

Leadership

Communication

Organizational skills

Confidentiality

Collaboration

Tools

Bookkeeping

Job description

On behalf of our client, a growing and well-respected boutique law firm in downtown Vancouver, we are seeking an experienced Manager, Human Resources & Operations to join their team. This is an excellent opportunity for a personable, proactive and highly organized professional to take on a key leadership role within a collaborative and supportive firm.

The successful candidate will work closely with the firm's partners to oversee human resources and operational functions, foster positive working relationships with staff, and ensure the smooth day-to-day operation of the firm.

Key Responsibilities:

• Overseeing day-to-day human resources and operations, including employee onboarding, training, vacation scheduling, sick leave tracking and expense reimbursements;
• Managing employee benefits enrolment, inquiries and related matters;
• Acting as a liaison between the firm's partners and staff, fostering open communication and positive working relationships;
• Overseeing facilities management, including coordinating office maintenance, building access and communication with the landlord;
• Troubleshooting technology-related issues and liaising with external IT service providers;
• Working with internal staff and external bookkeepers to oversee accounts payable, accounts receivable and financial transactions;
• Developing and maintaining systems for tracking disbursements and reporting firm expenses;
• Liaising with banking representatives regarding operational and trust account matters;
• Following up on outstanding accounts receivable and collections;
• Identifying opportunities to improve administrative procedures and operational efficiencies;
• Independently managing operational matters and escalating issues to the partners when appropriate; and
• Assisting the partners with special projects and supporting the firm's continued growth.

Qualifications:

• A minimum of 5 years of experience in an office or human resources management role or similar role;
• Previous experience within a law firm or professional services environment would be considered an asset, but is not required;
• Bookkeeping experience would be considered assets;
• Excellent interpersonal and communication skills, with a warm, approachable and collaborative leadership style;
• Demonstrated ability to build trust, develop positive working relationships and work effectively with employees at all levels;
• Strong organizational skills with the ability to prioritize competing demands and manage multiple responsibilities;
• Proven ability to take initiative, work independently and exercise sound judgment;
• Ability to understand and adapt to an organization's unique culture and workplace dynamics;
• High level of professionalism, discretion and confidentiality

Salary range: $100,000–$130,000, commensurate with experience.

We thank all applicants for their interest in this opportunity. Please note that we are only able to respond to those who meet the above requirements and are selected for an interview.

Please note that offers of employment may be subject to background checks. All applicants must be eligible to work in Canada and reside within a reasonable commuting distance of the office.