HR Operations Advisor

UCB S.A.; Oakville; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading biopharmaceutical company is seeking an HR Talent Operations Advisor in Oakville, ON. This role involves enhancing HR operations, supporting employees and managers, and ensuring compliance with local regulations. The ideal candidate will have a Bachelor's degree and over five years of HR experience, demonstrating a strong customer service focus and analytical mindset.

Qualifications

• 5+ years of HR/ Talent Operations experience including in-depth knowledge of local HR processes and labor law.
• Strong customer service focus, with attention to detail and quality.
• IT savvy: easy understanding and use of IT tools & systems.

Responsibilities

• Drive & enhance local HR Operations: Personnel Administration, Payroll, Comp & Benefit analysis.
• Support employees and managers using internal HR Systems.
• Manage relationships with external providers to ensure service delivery.

Skills

Customer service focus

Attention to detail

Analytical mindset

Education

Completed Bachelors Degree (BCom, BBA preferred)

Job description

Make your mark for patients

We are looking for an HR Talent Operations Advisor to join us in our Talent Operations & Reward team based out of Oakville, ON, CA (hybrid, 40% over a month onsite)

About the role
This individual will drive & enhance the local HR Operations: Personnel Administration, Payroll, Comp & Benefit analysis, as well as administrating the Employee Lifecycle (from hire to retire). The Talent Ops Advisor supports our employees and managers using internal HR Systems, ensuring that changes are implemented correctly and on time, resulting in seamless employee experience from hire to retire, and in compliance with legal & company regulations

Who you’ll work with
As a Talent Operations Advisor, you will be part of an HR team and work closely with employes and colleagues across Canada, providing guidance and support. You will collaborate with various internal colleagues, including local and global Talent Partners, to support organizational changes and implement business decisions. You will also be part of the Global Operations & Reward team, working with global experts to align local implementation of global policies and processes, and sharing best practices with peers in other countries. Additionally, your role will involve managing relationships with external providers to ensure service delivery.

What you’ll do
Support our Employees & Managers through UCB’s HR platforms:

• Answer queries from employees and managers
• Inform our employees on legal & process changes
• Single point of contact for operational topics

Responsible for Payroll & HR Administration:

• Responsible HR administration and collaborate with the UCB payroll team to secure accuracy and timeliness
  Employee Onboarding/ Offboarding:
• Accountable to execute operations of on- to off-boarding of employees.
• Ensuring new positions created are in line with budget; execute the hiring administration; initiate recruiting team; set-up new hire in local systems and affiliation to local benefits.
• Preparation of offboarding exit package & documentation.

Promotions, Transfers & Off Cycle Increases:

• Seeks confirmation for job level and ensures job analyses has been done and approved
• Prepare job offers in line with Global Reward guidelines and seek for approval following the Reward Governance.
• Ensure the processes are executed in line with the global standards & changes are documented in line with internal & local regulations resulting in excellent master data

Management of the HRIS system (SuccessFactors)/ Organizational Structure:

• Implement changes and updates, supporting Talent Partners during reorganization, ensuring data accuracy.
• Support the annual workforce cost planning exercise in close collaboration with the Talent Partner.

Compensation & Benefits:

• Be an internal expert on local compensation & benefits including completion of annual salary surveys, compensation review processes, and advising on reward policy and levelling framework.

Compliance:

• Responsible for keeping up to date and ensuring the affiliate is compliant with local employment legislation; for example ESA requirements, AODA, Joint Health and Safety, etc.

Policy Review, Development & Guidance:

• Develop, advise and improve policies from a local and global perspective in collaboration with Talent Partner.
• Be true process owner responsible for the performance & continuous improvement and consistency.

Partnership Management:

• Manages the relationship with local providers (payroll, benefits, …, etc.)
• Drives governance with focus on improving service & collaboration
• Responsible for set-up of new partners/initiatives upon business needs

Interested? For this role we’re looking for the following education, experience and skills
Required Qualifications:

• Completed Bachelors Degree (BCom, BBA preferred)
• 5+ years of HR/ Talent Operations experience including in-depth knowledge of local HR processes and labor law

Preferred Qualifications:

• Strong customer service focus, with attention to detail and quality and able to see the big picture and connect the dots
• IT savvy: easy understanding and use of IT tools & systems and Analytical mindset
• Process improvement methodologies and project management experience are a plus
• Experience working in a global matrix-style environment is a plus
• Excellent English verbal and written communication; bi-lingual in French is a highly recommended

UCB Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [e-mail]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.