HR Generalist - Seaboard West

The Seaboard Transport Group

Edmonton

On-site

CAD 65,000 - 95,000

Full time

3 days ago

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Job summary

The Seaboard Transport Group is seeking an HR Generalist to deliver comprehensive HR services across Western Canada, including Sherwood Park, Calgary, Regina, and remote sites. This maternity leave contract (14 months) offers a hands-on role supporting employee relations, benefits, workers’ compensation, and policy compliance.

You will partner with operations and corporate teams, manage HRIS data, support recruitment and onboarding, and help drive engagement across a multi-location workforce in

Qualifications

3–5 years of progressive HR Generalist experience in a fast-paced environment.
Strong knowledge of Canada Labour Code and provincial laws (AB).
Experience managing workers’ compensation claims and leave programs.
Experience conducting workplace investigations and handling employee relations issues.
Experience administering group benefits and RRSPs/pensions.

Responsibilities

Serve as primary contact for employee inquiries and concerns; resolve issues promptly.
Guide supervisors on employee relations, disciplinary actions, and performance improvement plans.
Conduct internal investigations and document outcomes.
Ensure compliance with company policies and applicable employment legislation.
Support policy development, implementation, and communication across the organization.
Partner with managers to implement performance reviews and development plans.
Oversee benefits programs and liaison with providers; manage enrollments and changes.
Manage workers’ compensation processes and return-to-work plans.
Support recruitment and onboarding for both union and non‑union roles.
Maintain HRIS data integrity and generate turnover, attendance, and compliance reports.
Assist with internal audits and travel to field locations as needed.

Skills

Employee relations

Policy compliance

HR investigations

Communications

Microsoft Office

HRIS

CHRP in progress

Excel

Outlook

Teams and SharePoint

Education

Diploma or Degree in HR/Business Admin

Tools

Dayforce

ADP

BambooHR

Excel

Outlook

Teams

SharePoint

Job description

Position Overview

The HR Generalist plays a critical role in delivering comprehensive human resources services and support to employees and leaders across our fast-paced transportation and logistics organization. This position is responsible for Western Canada. This includes offices in Sherwood Park, Calgary, Regina, mechanic shops in Edmonton and Calgary and Bulk Terminal sites in Grande Prairie and Carseland. Drivers are located across BC, AB and SK.

Description

Position Overview

This position is responsible for managing a wide range of HR functions including employee relations, performance management, benefits administration, workers’ compensation, policy interpretation, and compliance with federal and provincial employment legislation.

Working closely with operations and corporate teams, the HR Generalist serves as a trusted advisor and resource to managers and employees, ensuring HR best practices are consistently applied to foster a positive, fair, and compliant workplace culture. The ideal candidate is a proactive problem-solver with strong interpersonal skills, sound judgment, and a hands‑on approach to resolving HR matters in a dynamic, multi‑location environment.

Location: Sherwood Park, AB

Schedule: Monday - Friday | 8:00am - 5:00pm

Type: Maternity Leave Contract | 14 Months

Key Responsibilities

Employee Relations & Policy Compliance

Serve as the primary point of contact for employee inquiries and concerns, resolving issues in a timely and professional manner.
Provide guidance to supervisors and managers on employee relations matters, disciplinary actions, and performance improvement plans.
Conduct internal investigations into employee complaints, policy violations, and workplace conflicts; recommend and document appropriate outcomes and actions.
Ensure compliance with company policies, the Canada Labour Code, and applicable provincial legislation.
Support the development, implementation, and communication of HR policies and procedures across the organization.

Performance Management & Organizational Support

Partner with managers to implement performance review processes and assist with employee development plans.
Coach managers on effective feedback techniques and progressive discipline strategies.
Identify and help resolve organizational issues that affect employee engagement, retention, and productivity.

Benefits Administration

Oversee employee benefits programs including health, dental, life insurance, and RRSPs.
Act as liaison between employees and benefit providers to resolve issues or answer questions.
Complete all manual benefits enrollments, status changes, and annual open enrollment processes.
Educate employees on benefit offerings and promote wellness initiatives.

Workers’ Compensation & Leave Management

Manage all aspects of workers’ compensation cases: intake, reporting, modified work coordination, follow-ups, and return-to-work plans.
Prepare documentation and liaison with WCB and other regulatory bodies to ensure timely and compliant case resolution.
Track and manage employee leaves of absence (e.g., medical, maternity, parental, and personal leaves), ensuring alignment with legislation and company policy.

Recruitment & Onboarding

Support the Recruitment Team in the candidate screening, selection, and offer process for both union and non‑union roles.
Facilitate onboarding processes and orientations to ensure smooth integration of new hires.
Contribute to continuous improvement of recruitment and retention strategies.

HR Data Management & Reporting

Maintain accurate, confidential employee files and HRIS records.
Generate HR reports related to turnover, absenteeism, compliance, and workforce analytics.
Monitor and maintain compliance with internal audit requirements.

Other Duties

Assist with planning and supporting company events, employee engagement initiatives, and recognition programs.
Provide support during organizational changes or restructuring
Perform additional HR‑related duties and special projects as required.
Occasional travel to field locations or terminals may be required.

Qualifications & Experience

Diploma or Degree in Human Resources, Business Administration, or a related discipline.
Minimum 3–5 years of progressive HR Generalist experience, ideally in transportation, logistics, manufacturing, or a similarly fast‑paced, operational environment.
In‑depth knowledge of employment legislation, including the Canada Labour Code and relevant provincial laws for Alberta
Strong experience managing workers’ compensation claims and modified work programs.
Demonstrated experience conducting workplace investigations and handling complex employee relations issues.
Experience administering group benefits and retirement programs (e.g., RRSP, pension).
Excellent communication skills (written and verbal), with the ability to adapt messaging to various audiences, from frontline employees to senior leadership.
High level of discretion and integrity when handling confidential information.
Exceptional organizational and time‑management skills with the ability to prioritize tasks and meet tight deadlines.
Strong proficiency in Microsoft Office Suite (Excel – including VLOOKUPs and Pivot Tables, Outlook, Teams, SharePoint).
Experience working with HRIS platforms (e.g., Dayforce, ADP, BambooHR) is an asset.
CHRP or CHRL designation (or in progress) is preferred.