HR Coordinator

Livingston International; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Livingston International is seeking an HR Coordinator to support global HR operations. You will manage electronic and paper employee records, administer HR programs, and deliver excellent service to employees and managers through timely inquiries resolution.

Responsibilities include maintaining data integrity, handling inquiries, supporting ESS/MSS adoption, managing personnel files, and aiding audits. The role requires up to 2 years of experience and a Bachelor's degree in HR or Business.

Qualifications

• Understanding of HR policies, procedures, and processes.
• Strong attention to detail.
• Demonstrated problem-solving skills; ability to identify potential solutions.
• Ability to manage multiple projects and meet deadlines.
• Ability to work well in a team environment and develop collaborative relationships with colleagues across the department.
• Proficient computer skills, including MS Office (e.g. Excel, Word, and Outlook).
• Ability to maintain confidentiality of sensitive data.

Responsibilities

• Maintain HR data within various HR systems, including new hires, changes, pay changes, transfers, terminations, and benefits elections.
• Answer inquiries via HR service center and resolve within SLAs.
• Support ESS/MSS adoption with guidance to end users.
• Maintain personnel files with regulatory information and conduct reviews.
• Provide information and problem resolution to HR Centers of Excellence and Employee Relations.
• Administer HR policies covering unemployment, benefits, immigration, relocation, etc.

Skills

HR policies

Attention to detail

Problem solving

Project management

Team collaboration

MS Office proficiency

Confidentiality

Education

Bachelor’s degree in HR or Business

Tools

MS Office

Job description

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freightforwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in theindustry, receiverecognition forachievementsand develop yourexpertisein the complex and evolving world of trade.Learn howyou can make an impact at Livingston.

What’sin it for you?

At Livingston, we are committedtofostering aflexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trustedexpertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophyaligned with market dataand job-related factors.

JOB SUMMARY

The HR Coordinator delivers employee services in support of the global HR operations. Responsibilities include processing and maintaining electronic and paper employee records, administering various HR programs, and providing customer service to employees and managers through the timely response and resolution to inquiries.

KEY DUTIES & RESPONSIBILITIES

• Maintain the HR/employee data within the various HR systems, including the processing of new hires, job and status changes, pay changes, transfers, terminations, benefit elections, position management etc. Ensure data integrity through accuracy of entry and participation in employee/HR data audits.
• Answer incoming emails and phone calls to the HR service center. Review, research, resolve or escape, and close all assigned inquiries within agreed upon service level agreements (SLAs).
• Support the adoption of Employee Self Service (ESS) and Manager Self Service (MSS) by providing real-time guidance and coaching to end users.
• Create and maintain the personnel files, including the collection and maintenance of regulatory information such as I-9, self-identification, etc.; conduct periodic reviews of personnel files to ensure all required documents are up-to-date and complete.
• Provide information and problem resolution to the HR Centers of Excellence and Employee Relations Specialist.
• Administer various HR policies and processes such as, unemployment, health and welfare benefits, fringe benefits, employee recognition, immigration, relocation, etc.
• Audit, track, and process invoices, ensuring accuracy of billing and on-time payments to vendors.
• Receive, track and prepare bi-weekly incentive file and process other non-recurring global incentives for timely payment to employees
• HRIS system maintenance support as related to hiring, termination processing and position management to ensure data integrity
• Complete and submit regulatory/statutory reporting ensuring accuracy and on-time completion.
• Coordinate the statutory employment postings to ensure all locations are compliant with federal, state/province, and local employment notification and posting requirements.
• Maintain the processes and procedures for the delivery of employee services; ensure documentation remains current and accessible.
• Serve as the main point-of-contact for the HR department during internal and external audits.
• Create and file electronic and/or paper copies of employee documents as needed.
• Produce and distribute routine and basic ad hoc workforce reporting as needed.
• Develop awareness and continually increase knowledge of current trends in HR through classes, reading, or other mechanisms. Participate in professional groups, meetings, and conferences.
• Perform other related duties as assigned by management. Adheres to established policies and procedures.
  

KNOWLEDGE & SKILLS

To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.

• Understanding and knowledge of HR policies, procedures, and processes.
• Strong attention to detail.
• Demonstrated problem-solving skills; ability to identify potential solutions.
• Ability to manage multiple projects and meet deadlines.
• Ability to work well in a team environment and develop collaborative relationships with colleagues across the department.
• Proficient computer skills, including MS Office (e.g. Excel, Word, and Outlook).
• Ability to maintain confidentiality of sensitive data.
  

WORK EXPERIENCE – MINIMUM REQUIRED

0-2 years of experience

EDUCATION

Preferred: Bachelors Degree or equivalent in Human Resources or Business

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Agility

Accountability

Customer First Focus

Leading and Developing

Inclusion and Collaboration

Business Acumen and Straight Talk

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement.

Livingston is an equal opportunity employer committed to an inclusive, respectful workplace. We welcome applications from people with disabilities and will accommodate needs throughout the hiring process. Please let us know if you require any accommodations when you apply.

Vacancy Status: This posting is for an existing, currently available position.