GX HR General Test Iteration 1 US

Livingston International; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

Livingston International delivers employee services in support of global HR operations. The HR Generalist role includes maintaining records, administering programs, and providing customer service to employees and managers through timely responses.

The position covers employee relations, performance management and people development, plus recruitment support and policy compliance in a fast-paced, collaborative environment for North America and beyond.

Qualifications

• Strong knowledge of federal and provincial employment law and HR disciplines.
• Ability to collaborate with managers to create an engaged work environment.
• Proven conflict resolution, research, and problem-solving skills.
• Excellent presentation, facilitation and written/oral communication.
• Organizational and planning skills with multi-project management capability.

Responsibilities

• Responds to staff inquiries/complaints and conducts investigations as needed.
• Advises managers to resolve employee relations issues while balancing interests.
• Promotes organizational values and diversity; partners with leaders for engagement.
• Liaises with managers to ensure compliance with employment laws and policies.
• Supports performance management and career development initiatives.
• Participates in recruitment and staff development activities.

Skills

Employment law

HR policies

Communication

Organizational behavior

Conflict resolution

Analytical thinking

Education

Associates Degree in Business or Finance/Accounting

Tools

MS Office

HRIS

Job description

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Join Livingston and to grow your career and your knowledge about the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services across North America and around the world. Livingston has over 3,200 employees at more than 100 key border points, seaports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with a great team, learn, and develop your expertise in the complex and evolving world of trade.

Short Summary

The HR Generalist delivers employee services in support of the global HR operations. Responsibilities include processing and maintaining electronic and paper employee records, administering various HR programs, and providing customer service to employees and managers through the timely response and resolution to inquiries.

Job Description

Employee Relations

• Responds to staff inquiries/complaints and conducts thorough investigations, if necessary. Advises managers and facilitates timely resolution of all employee relations issues while maintaining an appropriate balance between company liability, employee and management advocacy.
• Through example, promotes organizational values, behaviors and diversity; partners with business leaders to develop an engaged work environment that drives productivity, attracts and retains talent.
• Liaises with managers to ensure compliance with employment-related legislation/law, code of conduct and human resources policies and procedures.
• May participate in labor board hearings, mediation process and litigation.

Performance Management and People Development

• Provides consultative advice on performance management issues with management and employees.
• Counsels, guides and advises employees and all levels of management on career and leadership development.
• Facilitates human resources training programs – e.g., Managing Career’s Planning Workshop, Progressive Steps to Success, Salary Planning training, Harassment and Respect in the Workplace etc.
• Participates in special projects or corporate HR initiatives as required.

Recruitment and Staffing

• Participates in the identification and participation in university/college co-op programs, as needed.
• May review position descriptions and Job Information Questionnaires, and assist with job documentation for the purpose of evaluation.
• Performs other related duties as assigned by management.
• Adheres to established policies and procedures.

KNOWLEDGE & SKILLS

• Strong knowledge of federal and provincial/state employment law and multiple human resource disciplines (employee relations, human resources planning, recruitment, training, performance management, compensation)
• Ability to think beyond the HR function and contribute to the overall success of the organization
• Solid understanding of individual motivation principles and organizational behavior; ability to successfully manage organizational change, strategic thinker
• Strong conflict resolution skills; excellent research, analytical and problem-solving capabilities to ensure problems, complaints, and inquiries are handled tactfully, effectively and promptly; ability to recommend win-win solutions
• Excellent presentation, facilitation and communication (written and oral) skills
• Exceptional organizational and planning skills; ability to manage multiple projects and priorities effectively with minimal supervision
• Proficiency in MS Office and HRIS

Hard Working

Attention to Details

Education

Associates Degree or post-secondary education in Business or Finance and Accounting

Livingston is proud to be an equal opportunity workplace and is an affirmative action employer.