HR COORDINATOR

Business Development Bank of Canada; Montreal (administrative region); On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible benefits

Hybrid work model

Five personal days + vacation

Wellness account and other benefits

Job summary

Business Development Bank of Canada is seeking an HR Coordinator to support the efficient delivery of HR services and programs. You will partner with stakeholders to ensure accurate processes and responsive service while contributing to a positive employee experience.

The role requires coordinating HR initiatives, handling inquiries, and maintaining records within a hybrid work environment. A postsecondary HR or business administration education and 3+ years of HR experience are required.

Qualifications

• Postsecondary education in HR or Business Administration.
• At least three years of experience supporting HR operations and service delivery.
• Experience interpreting HR policies and coordinating lifecycle activities.
• Proficiency with Microsoft 365 applications and AI-enabled productivity tools (e.g., Copilot).
• Bilingual in English and French is required.

Responsibilities

• Respond to employee inquiries and ensure timely resolution or escalation.
• Coordinate HR programs, services and operational activities.
• Provide administrative support to HR teams, employees and leaders.
• Coordinate meetings, events, communications and stakeholder interactions.
• Maintain records, systems, trackers and operational data.

Skills

HR operations

Communication

Organizational skills

Bilingual English/French

Education

Postsecondary education in HR or Business Administration

Tools

Microsoft 365

AI-enabled tools (Copilot)

Workday (asset)

Job description

We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs. Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few


• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1


• A hybrid work model that truly balances work and personal life


• Opportunities for learning, training and development, and much more…

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

As an HR Coordinator, you will contribute to the efficient delivery of HR services, programs, and activities that support employees, leaders, and HR teams. You will provide coordination and operational support to a variety of HR initiatives, programs, and processes while ensuring a high standard of service, accuracy, and responsiveness. Working collaboratively with multiple stakeholders, you will help ensure the smooth execution of HR activities and contribute to a positive employee experience.

CHALLENGES TO BE MET

• Manage and respond to employee inquiries, ensuring timely resolution or appropriate escalation.


• Coordinate and support the delivery of HR programs, services, and operational activities.


• Provide administrative and operational support to HR teams, employees, and leaders.


• Coordinate meetings, events, activities, communications, and stakeholder interactions.


• Maintain records, documentation, systems, trackers, and operational data.


• Prepare of reports, presentations, communications, and other HR materials.


• Contribute to the administration of HR processes and annual talent and business cycles.


• Liaise with internal and external partners to facilitate the delivery of HR initiatives and services.


• Identify opportunities to improve processes, enhance service delivery, and increase operational efficiency.


• Ensure activities are completed in accordance with established policies, procedures, and service standards.

WHAT WE ARE LOOKING FOR

• Postsecondary education in Human Resources or Business Administration.


• At least three years of experience supporting HR operations and service delivery, including interpreting HR policies and programs, managing employee inquiries, and coordinating activities across key talent and employee lifecycle processes.


• Strong organizational, planning, and prioritization skills with the ability to manage multiple activities simultaneously.


• Excellent attention to detail and a commitment to accuracy and quality.


• Strong communication and interpersonal skills, with the ability to build effective working relationships with diverse stakeholders.


• Proficiency with Microsoft 365 applications and AI-enabled productivity tools (e.g., Microsoft Copilot).


• Strong adaptability and comfort working in an evolving environment.


• Experience with Workday or other Human Capital Management (HCM) systems is considered a strong asset.


• Bilingualism (English and French) is required.

Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail]. While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted. BDC is a bank unlike any other. We are the only bank dedicated exclusively to the development of Canadian businesses. The only institution whose purpose is to promote the growth of the Canadian economy by focusing on the success of small and medium-sized businesses, with a human touch and a genuine presence. At BDC, we’re changing people's and businesses’ lives for the better. That’s what makes us unique as a bank. That’s why we are banking at another level.