COORDINATOR, STRATEGIC OPERATIONS

Business Development Bank of Canada; Montreal (administrative region); Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness and health care spending acct

Defined Benefit Pension Plan

Paid vacation

Five personal days

Sick days

Hybrid work model

Learning and development opportunities

Job summary

BDC is seeking a highly organized, proactive Coordinator, Strategic Operations to support multiple leaders and teams within the Corporate Strategy function. You will enable team effectiveness and coordinate priorities across portfolios, maintaining efficient day-to-day operations in a dynamic executive environment.

You will support governance, planning cycles and executive reporting, while ensuring timely delivery and strong stakeholder collaboration.

Qualifications

• Postsecondary education in business administration or equivalent.
• Experience coordinating operations, administration or executive support in a complex environment.
• Ability to manage multiple demands with shifting timelines.
• Excellent written and verbal communication with senior leaders.

Responsibilities

• Enable leaders and teams across portfolios and drive priorities forward.
• Coordinate meetings, workshops, town halls, and events with agendas and logistics.
• Develop dashboards, trackers and reports to provide visibility on priorities and progress.
• Support onboarding, governance processes, and executive reporting.
• Manage calendars, travel arrangements, procurement and confidential information.

Skills

Organizational skills

Planning and prioritization

Written and verbal communication

Stakeholder management

Solutions-oriented mindset

Education

Postsecondary education in business administration

Tools

Microsoft Outlook

Teams

SharePoint

PowerPoint

Excel

Microsoft Copilot / AI tools

Job description

We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs. Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
• Defined Benefit Pension Plan
• $750 wellness and health care spending account
• Paid vacation each year
• Five personal days
• Sick days as necessary
• Offices closed from December 25 to January 1
• Hybrid work model that truly balances work and personal life
• Opportunities for learning, training and development

Explore the BDC Way in our Culture Book

Position Overview

BDC is seeking a highly organized, proactive and collaborative Coordinator, Strategic Operations to support multiple leaders and teams across the Corporate Strategy function. In this role, you will be a key enabler of team effectiveness. You will help leaders and their teams advance priorities, coordinate business activities and maintain efficient day-to-day operations. You will contribute to strategic execution while providing the high-quality administrative support required in a dynamic executive environment. Working across multiple portfolios, you will bring structure, sound judgment and a service-oriented mindset to ensure that priorities move forward, information flows effectively and teams remain connected and focused on results.

Challenges to be Met

• Enable leaders and teams
• Coordinate priorities, activities and deliverables across leaders, teams and key stakeholders.
• Support the planning and execution of team objectives, business priorities and leadership activities.
• Coordinate leadership meetings, workshops, town halls, off-sites and team events, including agendas, materials and logistics.
• Facilitate timely communication and information sharing across the group and with internal partners.
• Support onboarding and integration activities for employees, consultants and new team members.
• Support strategic execution and operational excellence.
• Coordinate components of strategic initiatives and special projects, bringing structure and disciplined follow-through.
• Track commitments, decisions, milestones, and action items to support timely delivery.
• Drive follow-up on executive decisions and ensure accountability for commitments across teams and stakeholders.
• Support governance processes, including committee coordination, decision tracking and executive reporting.
• Develop and maintain dashboards, trackers and reports to provide visibility on priorities, risks and progress.
• Coordinate planning cycles, reporting requirements and recurring departmental processes.
• Maintain effective team tools, collaboration sites, records and documentation.
• Identify and implement opportunities to streamline processes, optimize workflows, and maximize the effectiveness of executives and their teams.
• Leverage digital tools, AI and automation opportunities to simplify administrative and operational processes.
• Provide high-quality administrative support.
• Manage complex calendars, schedules and meeting logistics, anticipating conflicts and changing priorities.
• Prepare and coordinate presentations, briefing materials, agendas and meeting documentation.
• Prepare and process travel arrangements, purchase orders, invoices, expenses, procurement requests and vendor-related activities.
• Handle sensitive and confidential information with discretion and sound judgment.
• Provide responsive administrative support to leaders and their teams, as required.

What we’re looking for

• Postsecondary education in business administration or a related field, or an equivalent combination of education and experience.
• Relevant experience in coordination, operations, administration, project support or executive support within a complex environment.
• Strong organizational, planning and prioritization skills, with the ability to manage multiple demands and shifting timelines.
• Excellent written and verbal communication skills, with the confidence to engage professionally with senior leaders and stakeholders.
• A proactive, solutions-oriented approach, strong attention to detail and a commitment to high-quality service.
• Ability to influence outcomes and build alignment across teams without direct authority.
• Strong internal and external stakeholder management and relationship-building skills.
• Comfortable operating in a fast-paced environment with competing priorities and executive-level expectations.
• Sound judgment, discretion, and the ability to work independently while contributing to a collaborative team.
• Strong proficiency with Microsoft 365, including Outlook, Teams, SharePoint, PowerPoint and Excel.
• Experience using AI and Microsoft Copilot and productivity tools as an asset.
• Bilingualism in English and French.

How you will make an impact

You will create the structure and coordination that enable leaders and teams to operate at their best. By connecting day-to-day execution with broader priorities, you will help the Corporate Strategy group remain organized, responsive and focused on delivering impact for BDC and Canadian entrepreneurs.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.

If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

BDC is a bank unlike any other. We are the only bank dedicated exclusively to the development of Canadian businesses. The only institution whose purpose is to promote the growth of the Canadian economy by focusing on the success of small and medium-sized businesses, with a human touch and a genuine presence. At BDC, we’re changing people’s and businesses’ lives for the better. That’s what makes us unique as a bank. That’s why we are banking at another level.