HR & Benefits Operations Specialist

isgSearch; Vaughan; On-site; CAD 55,000 - 65,000; Full time

Job summary

isgSearch is seeking a HR & Benefits Administrator to manage end-to-end HR and Benefits administration within a Shared Services model. The role ensures accurate, compliant processing across HRIS, payroll, and benefits platforms using Oracle HCM.

Responsibilities include maintaining employee data, benefits administration, payroll data validation, and liaising with HR, Payroll, and business units. 3-5+ years of HR experience and hands-on HRIS/payroll skills are required.

Qualifications

• Post-secondary education in HR, Business, or related field.
• 3-5+ years experience in HR administration and/or benefits administration (SSC preferred).
• Hands-on experience with HRIS/payroll systems (Oracle, ADP preferred).
• Experience in multi-entity or multi-country environments is an asset.

Responsibilities

• HR Administration: hires, terminations, and status changes in HRIS and payroll platforms.
• Perform data validation, audit, and ensure accuracy for payroll upstream/downstream.
• Manage HR documentation, records, and reporting.
• Liaise between Shared Services, HR, and business units for inquiries and issues resolution.
• Support onboarding (HRIS setup) and offboarding (ticket initiation).
• Administer end-to-end benefits programs and maintain accurate HRIS, Benefits & Pension records.
• Coordinate payroll deductions, employer contributions, billing, and vendor invoice reconciliation.
• Data entry, audits, and validations across benefits, pension, and savings plans to ensure data integrity.
• Maintain SOPs, KPI, and issue logs in line with controls and audits.
• Support reporting, financial reconciliations, and pension/benefits disclosures.
• Provide onboarding support and respond to employee/manager benefit inquiries.
• Support regulatory filings and internal/external audits.

Skills

HR Administration

Benefits Administration

Payroll Data Accuracy

Attention to Detail

Customer Service

Education

Post-secondary HR or Business

Tools

Oracle

ADP

Job description

isgSearch is seeking a HR & Benefits Administrator to manage end-to-end HR and Benefits administration within a Shared Services model. The role ensures accurate, compliant processing across HRIS, payroll, and benefits platforms using Oracle HCM.

Responsibilities include maintaining employee data, benefits administration, payroll data validation, and liaising with HR, Payroll, and business units. 3-5+ years of HR experience and hands-on HRIS/payroll skills are required.