HR Architect & Lead — Build from Scratch (Canada)

PakFactory; Toronto; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Extended health care

On-site parking

French not required

Job summary

PakFactory is seeking an HR Generalist / HR Lead to partner with the CEO, design our org architecture from scratch, and establish compliant performance and HR processes as we scale. In this hands-on leadership role, you will own end-to-end talent lifecycle, policies, and regulatory compliance across Canada, while building payroll, benefits, and HRIS platforms such as Zoho People.

You will drive organizational design, performance culture, and workplace compliance, reporting directly to the CEO

Qualifications

• 3+ years of progressive HR experience with leadership exposure.
• Proven track record building HR structures from scratch with founders/execs.
• Experience handling complex human rights accommodations and statutory leaves.
• Expert knowledge of Ontario/Canadian employment law and compliance.
• Experience with WSIB, OHSA, return-to-work protocols.
• Strong stakeholder management and confidentiality.

Responsibilities

• Partner with CEO to architect and roll out HR framework from scratch.
• Design and launch first end-to-end performance management system (OKRs/KPIs).
• Manage complex employee relations, accommodations, and protected-employee situations.
• Draft and evolve foundational HR policies and employee handbook.
• Ensure alignment with ESA, OHSA, Ontario Human Rights Code, WSIB requirements.
• Oversee benefits administration, payroll changes, and HR reporting.
• Lead end-to-end talent lifecycle from recruitment to offboarding.
• Direct office administration, vendor relationships, and facilities with senior leadership.
• Evaluate and deploy HRIS tools to automate workflows.

Skills

HR Strategy

Policy Writing

Compliance

WSIB OHSA

Stakeholder Mgmt

Confidentiality

Education

CHRP/CHRL designation

Tools

Zoho People

BambooHR

Job description

PakFactory is seeking an HR Generalist / HR Lead to partner with the CEO, design our org architecture from scratch, and establish compliant performance and HR processes as we scale. In this hands-on leadership role, you will own end-to-end talent lifecycle, policies, and regulatory compliance across Canada, while building payroll, benefits, and HRIS platforms such as Zoho People.

You will drive organizational design, performance culture, and workplace compliance, reporting directly to the CEO