Housing Outreach & Wellness Worker

Rise People; Sault Ste. Marie; On-site; CAD 38,000 - 47,000; Full time

Job summary

CMHA Algoma is seeking an Outreach Worker to support individuals who are homeless or at risk, with mental health or addiction challenges. The role blends street outreach, system navigation, housing outreach, case management, landlord mediation, and crisis support.

You will work within a recovery-oriented framework, sometimes evenings or weekends, and collaborate with partners to promote housing stability and wellness, using tools like OCAN and SPDAT.

Qualifications

• Minimum two-year diploma in a Human Services–related field.
• Registration with OCSWSSW or another regulated health profession (preferred).
• Minimum one year of experience in mental health, addictions, or housing services.
• Certification in First Aid/CPR.
• Certification in ASIST and Non-Violent Crisis Intervention (or willingness to obtain within 3 months).
• Knowledge of mental health, addictions, and housing resources within the community.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work both independently and collaboratively as part of a team.
• Valid Ontario G driver’s licence, proof of insurance, and access to a reliable vehicle.
• Acceptable Police Vulnerable Sector Check required upon hire and maintained throughout employment.
• Bilingualism (English/French) considered an asset.

Responsibilities

• Provide outreach services to individuals experiencing or at risk of homelessness.
• Support clients in developing individualized recovery and housing plans using assessment tools such as OCAN and SPDAT.
• Assist clients in developing life skills including budgeting, personal care, and household management.
• Support tenancy through landlord mediation, conflict resolution, and connection to community resources.
• Conduct regular home and community visits to promote housing stability and wellness.
• Provide information, referrals, and crisis outreach as needed.
• Collaborate with other community partners, health providers, and social service agencies.
• Participate in team meetings, quality improvement, and professional development activities.

Skills

Communication skills

Organizational skills

Interpersonal skills

Teamwork

Bilingualism

Education

Two-year diploma in a Human Services–related field

Job description

CMHA Algoma is seeking an Outreach Worker to support individuals who are homeless or at risk, with mental health or addiction challenges. The role blends street outreach, system navigation, housing outreach, case management, landlord mediation, and crisis support.

You will work within a recovery-oriented framework, sometimes evenings or weekends, and collaborate with partners to promote housing stability and wellness, using tools like OCAN and SPDAT.