Housing First: Landlord Relations Specialist

Bent Arrow Traditional Healing Society; Edmonton; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Bent Arrow Traditional Healing Society in Edmonton is seeking a Landlord Relations Specialist to support the Indigenous Housing First program. You will build positive relationships between staff and landlords, manage tenancy matters, and help resolve issues affecting participants.

You will need a 2-year diploma, knowledge of landlord/tenant law, and strong cultural awareness. The role requires local travel, a valid driver's license, and a vehicle.

Qualifications

• 2-year Diploma or equivalent in a related field.
• Knowledge of Landlord/Tenant Legislation is required.
• Understanding of current housing market, vacancy rates and rental amounts.
• Knowledge of motivational interviewing techniques.
• Strong understanding of poverty-related issues in urban Aboriginal communities.
• Demonstrated commitment to Bent Arrow’s mission and values.
• Understanding the impact of cultural loss and intergenerational housing issues.

Responsibilities

• Collaborate with internal teams to manage landlord interactions.
• Know and apply Residential Tenancy Act requirements.
• Address landlord inquiries and support issue resolution.
• Develop long-term, beneficial landlord relationships.
• Maintain accurate landlord contact information for staff.
• Document in ETO database and keep client files up to date.
• Must have own vehicle, valid driver’s license, and travel as needed.
• Attend meetings and provide mediation or clarification with landlords.
• Participate in agency responsibilities and cross-training as needed.

Skills

Empathy

Poverty awareness

Community outreach

Collaboration

Communication

Networking

Time management

Interpretation

Education

2-year Diploma in a related field

Knowledge of Landlord and Tenant Legislation

Understanding of housing market trends

Motivational interviewing skills

Poverty issues awareness in urban Aboriginal populations

Commitment to Bent Arrow’s mission and values

Cultural impact understanding (residential schools)

Job description

Bent Arrow Traditional Healing Society in Edmonton is seeking a Landlord Relations Specialist to support the Indigenous Housing First program. You will build positive relationships between staff and landlords, manage tenancy matters, and help resolve issues affecting participants.

You will need a 2-year diploma, knowledge of landlord/tenant law, and strong cultural awareness. The role requires local travel, a valid driver's license, and a vehicle.