Programs Coordinator

WorkInNonProfits; Canada; Hybrid; CAD 45,000 - 53,000; Full time

Benefits offered by this job

Medical & dental benefits

Company vehicles for fieldwork

Health Spending Account

Wellness Spending Account

Additional paid holidays

Training opportunities

Job summary

Ontario Aboriginal Housing Services seeks a Programs Coordinator to manage and administer current and future funding programs, including Homeownership and Home Repair. You will coordinate delivery, reporting, and liaise with partners across Ontario to support safe, affordable housing for Indigenous communities.

You will work with the Programs Manager, monitor KPIs, prepare applications, and ensure compliance with funding guidelines.

Qualifications

• Knowledge and appreciation for Indigenous cultures and values.
• Indigenous approach to work within diverse organizational structures.
• CIH certification is preferred or willingness to undertake studies.
• Knowledge of homelessness and housing assistance programs.
• Ability to work independently in a fast-paced, results-oriented team.
• Budgetary processes and financial management are assets.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and collaboration with partners and funders.
• Proficiency with Office 365 is advantageous.

Responsibilities

• Support OAHS mission and strategic plan across programs.
• Contribute to departmental KPIs and program outcomes.
• Prepare and manage confidential documents and records accurately.
• Communicate professionally with internal and external stakeholders.
• Act as first point of contact for clients and applicants.
• Handle intake and processing of program applications and timelines.
• Coordinate with Repair Technical Administrator and Titles Department to meet guidelines.
• Input purchase orders and invoices; coordinate funding and payments.
• Coordinate community information sessions to promote programs.
• Maintain project progress and provide status reports for management.
• Research and submit applications for various funding opportunities.
• Collaborate with staff, partners, and governments to ensure program success.
• Coordinate operating and capital funding activities as required.
• Perform other related duties as assigned.

Skills

Indigenous culture

Budgeting

Organizational skills

Analytical skills

Communication skills

Facilitation

Education

Public/Business Admin degree

CIH certification preferred

Tools

Office 365

Job description

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closing today (Tue, 8 Sep)
full time - temporary / contract $45,400- $53,360

Position: Programs Coordinator
Closing: Posting will close September 8, 2026
Term: Temporary Full Time 1 – Year (35
hours per week)
Salary Range: $45,400- $53,360

Our Mission is to be a leader in the design, development, and delivery of a sustainable and
culturally appropriate continuum of housing for Indigenous people in Ontario.

We are currently seeking a Programs Coordinator for any of our offices located in Sault Ste Marie, Sudbury, Dryden, Hamilton,
Peterborough, Timmins, North Bay, Ottawa, or Toronto.

As the Programs Coordinator, reporting to the Programs Manager, you will be an integral member of the Programs team, coordinating
the delivery and administration of current and future funding programs, including the Homeownership and Home Repair Programs. You
will also support additional housing-related programs and other non-profit housing providers in the province of Ontario. The successful
candidate will be a goal-oriented, organized, enthusiastic individual who understands and appreciates how safe, affordable housing
contributes to the quality of life and serves as a stable foundation.

Ontario Aboriginal Housing Services welcomes and encourages applications from people with disabilities. Accommodations
are available on request for candidates taking part in all aspects of the selection process. Ontario Aboriginal Housing
Services also welcomes and supports diversity including those who identify as 2SLGBTQQNBIA+.
In meeting the objectives and vision of the organization, preference will be given to qualified individuals of First Nation,
Métis, or Inuit ancestry, and are asked to self-identify on their cover letter.
Please note that you are encouraged to apply early as interviews will be scheduled as applications are received.
We thank all candidates who choose to apply, however, only those selected for an interview will be contacted.

Compensation

• Challenging and fulfilling work; an inclusive and supportive team; and a work environment steeped in and guided by Indigenous culture;
• Comprehensive medical & dental benefits + company vehicles available for fieldwork;
• $2000 Health Spending Account + $2000 Wellness Spending Account per employee
• Additional paid holidays (in addition to statutory holidays) include Louis Riel Day, National Indigenous Peoples Day, indigenous Veterans Day, Easter Monday, and Family Day;
• Opportunity for cultural, educational, and other approved leaves;
• Supported training opportunities for personal and professional development while reciprocally enhancing organizational capacity;
• A competitive salary in the pay band B5 $45,400- $53,360

Duties and responsibilities will include, but are not limited to, the following:

Key Responsibilities

• Support the OAHS mission and vision and make significant contributions to the achievement of the corporate strategic plan and organizational goals.
• Contribute to the achievement of departmental key performance indicators (KPIs).
• Prepare, review, process, and maintain sensitive and confidential documentation, including legal documents and records requiring a high degree of accuracy, discretion, and attention to detail.
• Communicate professionally using multiple channels with a wide range of internal and external stakeholders; provide information regarding program activities; respond to program guideline-related inquiries; and refer complex, sensitive, or escalated matters to the appropriate individual.
• Act as the first point of contact for clients, providing routine program information, mailing application packages, and distributing letters and documents.
• Intake, review, and process a high volume of program applications efficiently and effectively; communicate with applicants daily regarding application status, requirements, and timelines.
• Collaborate closely with the Repair Technical Administrator and Titles Department to ensure program guidelines, legal requirements, and deadlines are met.
• Input purchase orders and invoices into the Business Management System for approval by the Programs Manager; coordinate payment requests with multiple funding sources, contractors, and service providers to ensure payment due dates are met.
• Coordinate and lead community information sessions to support program promotion and awareness.
• Maintain, update, and track the progress of approved projects and provide regular status reports for management review and approval.
• Research, draft, and submit applications for various funding opportunities, as required.
• Work collaboratively with internal staff, partner organizations, and local, provincial, and federal governments to ensure program success, positive outcomes, and the sharing of wise practices, to enhance sector capacity and demonstrate program value to funders.
• Coordinate operating and capital funding activities, as required.
• Perform other related duties as assigned.

Qualifications & Experience

To qualify for this role, the successful candidate will possess the following qualifications, experience, and competencies:

• Knowledge of and appreciation for Indigenous cultures, with demonstrated values centered on assisting people and communities.
• Ability to apply an Indigenous approach to work while operating effectively within both mainstream and Indigenous organizational structures.
• University degree or college diploma in Public Administration, Business Administration, Office Administration, Social Services, or a related field, or an equivalent combination of education and relevant experience.
• Certified designation from the Chartered Institute of Housing (CIH) is preferred or demonstrated willingness to undertake and successfully complete these studies.
• Knowledge and understanding of homelessness, addictions, mental health support services, and supportive housing.
• Demonstrated ability to work independently within a highly motivated, fast-paced, professional, and results-oriented team environment.
• Working knowledge of applicable legislation and regulatory frameworks to support program administration and ensure compliance with Ministry of Municipal Affairs and Housing standards.
• Knowledge of budgetary processes and financial management is considered an asset.
• Strong organizational, investigative, analytical, problem-solving, and decision-making skills to support project review, monitoring, and compliance activities.
• Strong facilitation, consultation, training, and team-building skills to foster effective partnerships and integrated networks with internal and external stakeholders.
• Ability to remain flexible and adaptable in a changing work environment with shifting priorities.
• Excellent conflict management and conflict transformation skills, particularly when working with clients experiencing stress or crisis.
• Excellent oral and written communication skills, with a collaborative, respectful, and consensus-building approach.
• Proficiency with computer software, including Office 365.
• Ability to coordinate multiple projects concurrently and meet stringent deadlines.
• Ability to quickly learn and effectively use multiple software systems and applications.
• Demonstrated sound judgment when working with applicants, Programs staff, and management to support the effective delivery of supportive housing and related programs in compliance with legislation and program policies and standards.

This position operates in a fast-paced, service-oriented environment with competing priorities and strict deadlines. This role involves frequent interaction with clients, contractors, law offices, and funding partners, both in person and through various communication channels.

This position will regularly work with sensitive, confidential, and legally binding documents and information, requiring a high degree of accuracy, professionalism, discretion, and adherence to organizational policies and legislative requirements. The role includes direct engagement with members of the public who may be experiencing housing instability, financial hardship, health challenges, or other personal crises. As a result, the employee may interact with individuals who are distressed, frustrated, emotionally vulnerable, or who may display challenging behaviors, including rudeness. The ability to maintain professionalism, empathy, cultural safety, and appropriate boundaries in these interactions is essential.

Conditions of Employment

• Ability to travel as required, generally within the province of Ontario.
• Ability to work varying hours and days, as operationally required.
• Successful completion of a CPIC clearance (Criminal Records Check).
• Satisfactory professional references.
• Possession of a current, valid Ontario Driver’s License and a safe driving record.