Housing Case Manager

Jobtailor; Newmarket; On-site; CAD 42,000 - 66,000; Full time

Job summary

Jobtailor in Newmarket, Ontario is seeking a Housing & Community Outreach Worker to provide short-term case management for individuals facing homelessness or housing insecurity. You will collaborate with local partners to assess needs and connect clients to housing, health, and social services.

Responsibilities include outreach across York Region, developing housing resources, and supporting eviction-prevention efforts.

Qualifications

• Undergraduate degree preferred; BSW/MSW encouraged.
• Minimum 1 year of case management/short-term case management experience.
• Minimum 1 year related experience supporting people with housing needs.
• Knowledge of housing issues in York Region; Residential Tenancies Act familiarity.
• Knowledge of eviction prevention strategies and community resources.
• Must be able to work in an office and commute across York Region.
• Strong interpersonal skills and ability to partner with clients and organizations.
• Problem-solving skills in identifying and referring individuals to resources.

Responsibilities

• Provide individual supports and short-term case management to community members who are homeless or at risk of losing their housing.
• Facilitate community engagement and outreach.
• Create housing summits alongside community members to understand local needs, strengths, and opportunities.
• Outreach and engage residents who are homeless or at risk of homelessness.
• Support community members in accessing health and social services through a warm transfer process.
• Develop partnerships with service agencies to ensure efficient and timely access to services.
• Provide short-term case management and make referrals supporting housing retention.
• Compile reports on housing needs and community recommendations.
• Develop and maintain a directory of available housing, supports, and services.
• Explore and help develop a roommate matching program for community members.
• Work in Newmarket and across York Region.

Skills

Case Management

Housing Issues Knowledge

Resource Navigation

Interpersonal Skills

Problem-Solving

Eviction Prevention

Report Writing

Education

Undergraduate Degree

BSW

MSW

Job description

• Provide individual supports and short-term case management to community members who are homeless or at risk of losing their housing
• Facilitate community engagement and outreach
• Create housing summits alongside community members to understand local needs, strengths, and opportunities
• Outreach and engage residents who are homeless or at risk of homelessness
• Support community members in accessing health and social services through a warm transfer process
• Develop partnerships with service agencies to ensure efficient and timely access to services
• Provide short-term case management and make referrals supporting housing retention
• Compile reports on housing needs and community recommendations
• Develop and maintain a directory of available housing, supports, and services
• Explore and help develop a roommate matching program for community members
• Work in Newmarket and across York Region

Requirements

• Undergraduate degree, preferably BSW/MSW
• Minimum 1 year case management/short-term case management experience
• Minimum 1 year related experience supporting people with housing needs
• Knowledge and appreciation of housing issues in York Region
• Knowledge of legislation and regulations, including the Residential Tenancies Act
• Knowledge of eviction prevention strategies
• Knowledge of community resources and demonstrated ability to search for applicable resources/information
• Must be able to work in office and commute across York Region
• Strong interpersonal skills, with an ability to work closely with clients and partner organizations
• Problem-solving skills in identifying and referring individuals to resources

Core Competencies

Demonstrates expertise in case management and community outreach, with a strong understanding of housing issues and resources in York Region. Proficient in developing partnerships and facilitating access to health and social services for individuals at risk of homelessness.

Highest-signal resume keywords

• Case Management Experience
• Knowledge of Housing Issues
• Understanding of Residential Tenancies Act
• Community Resource Navigation
• Interpersonal Skills

ATS Optimization Keywords

Hard Skills

• Case Management
• Housing Needs Assessment
• Eviction Prevention Strategies
• Resource Referral
• Report Compilation

Soft Skills

• Interpersonal Skills
• Problem-Solving Skills

Certifications & Qualifications

• Undergraduate Degree
• BSW
• MSW

Industry Keywords

• Community Engagement
• Outreach
• Housing Retention
• Warm Transfer Process
• Roommate Matching Program