Houseperson (Yoho National Park, Field, BC)

GetHired, Inc.; Field; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Subsidized meals on shift

Complimentary stays at sister lodges

Staff rates at CRMR properties

Employee Benefits Program

Discount on food and beverages

Staff events and recognition

Opportunities for growth

Access to staff fitness facilities

Annual wage and performance review

Job summary

CRMR is seeking a Houseperson to keep public areas pristine and greet guests with a friendly, helpful attitude. You will manage daily checklists, assist housekeepers, and support operations across our mountain properties in Banff, Lake Louise and Yoho.

This role requires physical fitness, the ability to lift 30 lbs, and a flexible schedule including weekends. Benefits include subsidized meals, staff accommodation, and staff rates across CRMR properties.

Qualifications

• Previous experience in housekeeping is preferred but not mandatory.
• Professional, courteous customer service skills.
• Able to lift up to 30 lbs, bend, stretch and stand for long periods.
• Flexible schedule to work days, evenings, weekends.

Responsibilities

• Complete daily assigned checklists.
• Clean public spaces including washrooms, lobbies, corridors, elevators, etc.
• Sweep, mop, vacuum, dust, polish furniture and fixtures.
• Maintain clean, organized linen rooms, storage areas and housekeeping workspaces.
• Receive, deliver and replenish clean linen and supplies throughout the property.
• Strip departure rooms and remove linen, garbage and recycling as assigned.
• Complete routine deep cleaning of specified areas and surfaces as requested.
• Provide luggage service, room supplies delivery, guest requests.
• Support housekeepers in cleaning rooms when needed.
• Drive company vehicles when required.
• Maintain radio contact with leadership and front desk.
• Adhere to all appearance standards and dress code policies.
• Comply with health, safety and sanitation procedures.
• Other duties as assigned.

Skills

Customer service

Time management

Team player

Flexible schedule

Tools

Driver's license

Job description

CRMR is a family-owned Canadian hospitality company operating a collection of iconic mountain properties across the Canadian Rockies, including Buffalo Mountain Lodge in Banff, Deer Lodge and Post Hotel & Spa in Lake Louise and Emerald Lake Lodge in Yoho National Park. We are dedicated to delivering world-class dining, hospitality and service in some of the most breathtaking landscapes Canada has to offer.

Perks & Benefits

• Subsidized staff accommodation
• Subsidized meals on shift
• Complimentary stays at our sister lodges
• Staff rates at all CRMR properties
• Employee Benefits Program
• Discount on food and beverages at our hotel dining outlets
• Staff events and recognition programs throughout the year
• Opportunities for growth and advancement across our properties
• Access to staff fitness facilities (select properties)
• Annual wage and performance review

Why Work With Us

This isn't your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.

Position Overview

The Houseperson is responsible for maintaining the cleanliness and orderliness of all common areas and providing prompt, courteous service to guests. This role requires excellent time management skills, the ability to respond swiftly to guest requests, and a commitment to uphold the highest standards of cleanliness and guest satisfaction.

Duties & Responsibilities

• Complete daily assigned checklists.
• Clean public spaces including but not limited to: washrooms, lobbies, corridors, elevators, etc.
• Sweep, mop, vacuum, dust, polish furniture and fixtures.
• Maintain clean, organized and appropriately stocked linen rooms, storage areas and housekeeping workspaces.
• Receive, deliver and replenish clean linen and supplies throughout the property.
• Strip departure rooms and remove linen, garbage and recycling as assigned to support Room Attendant productivity.
• Complete routine deep cleaning of specified areas and surfaces as requested.
• Provide luggage service, room supplies delivery, guest requests.
• Support housekeepers in cleaning rooms when needed.
• Drive company vehicles when required.
• Maintain radio contact with leadership and front desk.
• Adhere to all appearance standards and dress code policies.
• Comply with health, safety and sanitation procedures.
• Other duties as assigned.

Skills & Experience

• Previous experience in housekeeping is preferred but not mandatory.
• Valid driver's license with clean abstract
• Professional, courteous customer service skills
• Able to lift up to 30 lbs., bend, stretch, stand for long periods.
• Responsible, team player with excellent time management abilities
• Flexible schedule - able to work days, evenings, weekends
• Can work productively in outdoor weather conditions.
• Identify and promptly report maintenance concerns, damage, safety hazards or unusual conditions to Housekeeping leadership.
• Follow Lost & Found procedures for any guest belongings discovered while completing assigned duties.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application