Houseperson

Easton's Group of Hotels; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic and multicultural hospitality company as a Houseperson, where your passion for service will shine. In this entry-level role, you'll support room attendants by managing linens and maintaining cleanliness in public areas. This position offers an opportunity to grow within a supportive team committed to equity, diversity, and inclusion. Enjoy competitive pay, comprehensive benefits, and the chance to work in a vibrant environment that values your contributions. If you're ready to take your career to the next level in the hospitality industry, this is the perfect opportunity for you.

Benefits

Health, Vision, and Dental Coverage

Employee Social Events

On-Site Parking

Deferred Profit-Sharing Plan

RRSP

Career Development

Discounted Associate Meals

Employee Discount Perks

Auto and Home Insurance Discounts

Gym Membership Discounts

Qualifications

• Basic reading, writing, and math skills are required.
• Some housekeeping experience is preferred.
• Must be friendly and hospitality-focused.

Responsibilities

• Assist room attendants with heavy items and deliver linens.
• Maintain cleanliness of floor closets and public areas.
• Respond to guest requests promptly and efficiently.

Skills

Organizational Skills

Attention to Detail

Customer Service

Housekeeping Experience

Education

Basic Reading and Writing Skills

Job description

Join to apply for the Houseperson role at Easton's Group of Hotels

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Join to apply for the Houseperson role at Easton's Group of Hotels

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About The Hotel

The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT Fitness Studio, heated indoor pool, and dining options like Atmosphere and Crosswind’s Bar and Grill along with an express Starbucks coffee and grab-and-go stand. As part of Easton’s Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

Benefits

• Health, Vision, and Dental Coverage
• Employee Social Events
• On-Site Parking
• Deferred Profit-Sharing Plan
• RRSP
• Career Development
• Discounted Associate Meals
• Employee Discount Perks
• Auto and Home Insurance and Gym Membership Discounts
• Hotel Discounts at Marriott Properties worldwide
  
  

The Westin Toronto Airport is seeking a Houseperson with strong organizational skills. This role is ideal for someone dedicated to assisting room attendants on assigned floors; collecting dirty linens and transporting them to the laundry area, delivering fresh linens to room attendant carts throughout the day, and cleaning the public areas. They may also assist with stripping linens from the room and/or cleaning public areas. The position involves delivering and retrieving items requested by guests and housekeeping staff. Join our team and play a crucial role in creating a personal, instinctive, and renewing environment for our guests.

What will you be doing?

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport them to the laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove the trash throughout the hotel, wipe down shelves/counters; sweep and wax the floor, remove non-floor closet items, and store them in appropriate areas.
• Respond to guests’ requests such as the delivery of housekeeping supplies (e.g., linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to the supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies/amenities and minimize waste in all housekeeping areas.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspapers and other items for recycling.
• May regularly assist with deep cleaning projects.
• Perform other duties as assigned. In carrying out your duties, you will follow all Company and Brand Standards.
  
  

What are the requirements for this role?

• Basic reading, writing, and math skills.
• Some housekeeping experience.
• Friendly and hospitality focused.
• Attention to detail.
• Ability to work under pressure in a fast-paced, stressful environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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