Housekeeping Supervisor Housekeeping · AIRE Ancient Baths Toronto

AIRE Ancient Baths Copenhagen; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join AIRE Ancient Baths in Toronto as a Facility Manager, overseeing cleaning operations and ensuring exemplary customer service in a luxurious spa environment. You will play a pivotal role in shaping a new team and enhancing the guest experience at our brand-new location, embodying excellence and hospitality from day one.

Benefits

80% coverage on health, dental, and vision

Complimentary AIRE Experience on your birthday

Exclusive employee discounts

Qualifications

• Minimum 1 year of team management experience.
• At least 2 years of experience in a cleaning job or related field.
• Advanced proficiency in English.

Responsibilities

• Oversee facility cleaning and team performance.
• Support manager in recruitment and training.
• Ensure client comfort in changing areas.

Skills

Customer Orientation

Interpersonal Skills

Conflict Management

Team Management

Job description

About Us:

AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

But what truly brings this experience to life goes beyond walls and water — it's the people behind it. Our true pride lies not only in the experience itself, but in the people who make it possible. At AIRE, we foster an inclusive, human, and collaborative environment. Our culture is rooted in the ambition to achieve the extraordinary, excellence in every detail, diversity as a source of creativity, and a warm and generous spirit that inspires, connects, and evolves.

Our Toronto Location:

Amidst the timeless charm of Toronto’s Fashion District, AIRE finds its home in a historic Edwardian Classicism building, once the office and warehouse of the Copp Clark publishing company. Built in 1912 and later designated a heritage site, its original wood structure and towering pillars remain, preserving the character of its storied past that once held the art of printing and now embraces the art of relaxation.

Honoring its literary and industrial past, the space is adorned with vintage books, printing presses which are subtle echoes of its history. AIRE Toronto offers a unique experience with a dry sauna and a Palestra, an indoor/outdoor bath area seamlessly connected to the interior through two jet baths, creating a tranquil escape where past and present merge in perfect harmony.

The Role:

Overseeing facility cleaning to ensure optimal conditions for clients and employees. Leading a team to enhance customer experiences by maintaining the center's excellence, providing exemplary customer service, and overseeing adherence to company regulations and authorities' protocols. Upholding the company's highest standards through meticulous process management.

Key Responsibilities:

• Support the manager in recruitment, training, and team scheduling, including shift planning and rotations.
• Oversee daily team performance, providing individual feedback and identifying development needs.
• Ensure client comfort in changing areas, addressing concerns and maintaining a clean, welcoming environment.
• Uphold AIRE’s standards for appearance, conduct, and customer service at all times.
• Coordinate the activities of the Cleaning, Laudry and Locker teams ensuring quality and efficiency.
• Monitor processes, tools, and resources, proposing sustainable improvements and assisting with stock control.

Who You Are:

• Have a minimun of 1 year in a team management.
• Have at least 2 years of experience in a cleaning job or related.
• Strong customer orientation with excellent interpersonal skills.
• You have effective conflict management abilities, and you are assertive and cooperative.
• Advanced proficiency in English.

Why You Should Join Us:

• Be part of a brand-new opening and help bring the AIRE Experience to Toronto for the very first time.
• Take the lead in building a new team from scratch, shaping the culture and energy of a space unlike any other.
• Join a company that creates unique wellness experiences wherever it goes — blending history, atmosphere, and emotion in an unforgettable way.
• Enjoy 80% coverage on health, dental, and vision — because your well-being is at the heart of what we do.
• Celebrate your birthday with a complimentary AIRE Experience, and enjoy exclusive employee discounts for yourself, friends, and family.
• Grow with us: AIRE is a global and expanding brand with exciting paths ahead. This is a rare opportunity to be part of something special from day one: not just a job, but the chance to bring a new concept to life in your city. ????????