Housekeeping Supervisor- Full time and Seasonal

Sandman Hotel Group; Kelowna; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hospitality group as a Housekeeping Supervisor, where your leadership and organizational skills will shine. In this full-time role, you will ensure the highest standards of cleanliness and service in a fast-paced environment. Your ability to motivate and train a team will be crucial as you manage day-to-day operations in the absence of the Executive Housekeeper. With a strong emphasis on employee well-being and growth opportunities, this position offers a rewarding career path in the vibrant hospitality industry. Embrace the chance to make a difference in guests' experiences while advancing your career in a supportive environment.

Benefits

Rewards & Recognition

Team rates from $59 per night

25% discount at restaurants

Discounted Passes/Lift tickets

Ongoing Employee events

Growth Opportunities

Dedicated Training Program

Employee Assistance Program

Group Life Insurance

Complimentary Stays

Qualifications

• Minimum 3 years housekeeping experience required.
• Strong leadership and time management skills are essential.

Responsibilities

• Supervise housekeeping staff to ensure high cleanliness standards.
• Conduct inspections of guest rooms and public areas.

Skills

Time Management

Leadership

Interpersonal Skills

Attention to Detail

Customer Relations

Organizational Skills

Education

High School Diploma

Tools

MS Word

MS Excel

Job description

Housekeeping Supervisor- Full time and Seasonal

Job Description

Posted Tuesday, April 15, 2025 at 3:00 AM

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Housekeeping Supervisor, in the absence of the Executive Housekeeper, will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

JOB REQUIREMENTS:

• Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
• Superior time management and organizational skills
• Strong interpersonal skills with an emphasis on leadership ability
• Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
• Knowledge of computers including MS Word, Excel and Internet
• Knowledge of health and safety standards
• Minimum 3 years housekeeping experience
• Knowledge of laundry operations
• Weekend availability

DUTIES:

• In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department
• Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
• Conduct guest room and public area inspections
• When required, in the absence of adequate staffing levels, you will be required to clean rooms
• Scheduling for Room Attendants, Public Area cleaners and Laundry staff in the absence of the HM and HS
• Perform closing Supervisory duties in the absence of the HM and HS
• Maintain proper lost and found procedures.
• Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

APPLICABLE SKILLS:

• Excellent customer relations.
• Must have time-management skills.
• Adaptable to change and be able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

• Rewards & Recognition
• Team rates from $59 per night, Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Milestone Rewards
• Tuition Credit Program

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.

**ABSOLUTELY NO PHONE CALLS PLEASE**

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.