Housekeeping Supervisor

Pomeroy Lodging; Olds; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Training

Growth opportunities

Personal days

Stay Travel Program

Job summary

Pomeroy Lodging is seeking a Housekeeping Supervisor to lead a team in delivering exceptional guest experiences at our Olds property in Canada. You will oversee housekeeping operations, ensure cleanliness and order, and support your team to exceed guest expectations.

The role emphasizes supervision, organization, and strong communication to maintain high standards in a fast-paced hotel environment. Join a team committed to guest satisfaction and professional growth.

Qualifications

• 6 months experience in housekeeping is required.
• Previous supervisory experience is an asset.
• Attention to detail and pride in a quality job done well.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Ensure guest rooms, public areas, and storage areas are pristine for first impressions.
• Provide resources, direction, coaching, and feedback to direct reports for development.
• Prepare for shifts with stocked carts and maintained cleaning supplies.
• Vacuum, dust, clean, sweep, and restock guest rooms as needed.
• Respect guest property and privacy; follow lost-and-found procedures.
• Understand and practice all emergency procedures for the hotel.

Skills

Housekeeping experience

Supervisory experience

Attention to detail

Communication skills

Job description

We are looking for a Housekeeping Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Housekeeping Supervisor, you have the authority to exceed guest expectations through the supervision of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
• Prepares for shift with a well-stocked cart including approved cleaning, and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
• Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
• Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
• Understands and practices all emergency procedures for the hotel.

Experience/Passions/Education

• 6 months experience in a housekeeping position.
• Previous supervisory experience is an asset.
• Attention to detail and pride in a quality job done well.
• Strong communication and interpersonal skills.

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.