Housekeeping Room Attendant

Pomeroy Lodging; Calgary; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Wellness benefits

On-the-job training

Growth opportunities

Personal days

Marriott travel

Stay Travel

Food discount

Job summary

Pomeroy Lodging seeks a Housekeeping Attendant to maintain a high standard of cleanliness and guest satisfaction across hotel areas. You will contribute to creating a positive first impression by ensuring spotless guest rooms, public spaces, and storage areas.

Ideal candidates have experience in housekeeping, strong communication, and a keen eye for detail to deliver a picture-perfect guest experience in a fast-paced hotel environment.

Qualifications

• Previous experience in housekeeping or in a hotel is an asset.
• Strong communication and interpersonal skills.
• Attention to detail and pride in a job done well.

Responsibilities

• Maintain friendly, attentive demeanor with guests and address complaints.
• Keep guest rooms and public areas spotless and presentable.
• Prepare for shifts with a stocked cart and supplies.
• Vacuum, dust, clean, and restock guest rooms as required.
• Respect guest property and follow lost-and-found procedures.
• Know and follow emergency procedures for the hotel.

Skills

Strong communication

Interpersonal skills

Attention to detail

Job description

We are looking for a Housekeeping Attendant to join our team!

If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!

Job Description

As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
• Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
• Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
• Understands and practices all emergency procedures for the hotel.

Experience/Passions/Education

• Previous experience in housekeeping or in a hotel is an asset.
• Strong communication and interpersonal skills.
• Attention to detail and pride in a job done well.

Amazing Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.
• Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.This position will require periods of independent work and the ability to lift up to 30 lbs.

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.