Housekeeping Supervisor

Pomeroy Kananaskis Mountain Lodge; Fort McMurray; On-site; CAD 40,000 - 55,000; Full time

Job summary

Pomeroy Kananaskis Mountain Lodge seeks a Housekeeping Supervisor to enhance guest satisfaction through effective team management and maintenance of hotel cleanliness. This dynamic role involves supervising staff, ensuring high standards of cleanliness, and fostering a positive work environment while meeting guest expectations.

Benefits

Competitive wages and Health and Wellness benefit plan

Paid on-the-job training

Growth and development opportunities

Personal days: 5 per year after 90 days of continuous full-time employment

Pomeroy Stay Travel Program

Qualifications

• Previous supervisory experience is an asset.
• Attention to detail and pride in a quality job done well.

Responsibilities

• Supervise housekeeping staff to exceed guest expectations.
• Ensure guest rooms and public areas are clean and well-stocked.
• Provide coaching and feedback for staff development.

Skills

Attention to detail

Leadership

Education

6 months experience in a housekeeping position

Supervisory experience

Job description

We are looking for a Housekeeping Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Housekeeping Supervisor, you have the authority to exceed guest expectations through the supervision of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days : 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
• Prepares for shift with a well-stocked cart including approved cleaning, and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
• Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
• Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
• Understands and practices all emergency procedures for the hotel.

Experience / Passions / Education

• 6 months experience in a housekeeping position.
• Previous supervisory experience is an asset.
• Attention to detail and pride in a quality job done well.

Working Conditions

This position may work long days and / or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.

About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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