Housekeeping Supervisor

Grey Eagle Resort & Casino; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading entertainment facility in Calgary as a Housekeeping Supervisor. Oversee the housekeeping department to ensure top cleanliness standards, providing leadership and direction to staff. Ideal candidates will have a strong background in hotel housekeeping with supervisory experience.

Benefits

Competitive salaries

Benefits and opportunities for career growth

Qualifications

• Minimum two years experience in hotel housekeeping industry.
• Minimum two years supervisory experience.
• WHMIS and Biohazard cleanup experience is an asset.

Responsibilities

• Direct and coordinate housekeeping employees according to hotel standards.
• Check rooms and corridors for cleanliness and condition.
• Perform performance management for associates.

Skills

Interpersonal skills

Communication skills

Leadership skills

Detail-oriented

Customer service experience

Education

High school diploma or work-related equivalent

Tools

Floor machines

Job description

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Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Executive Housekeeper, the Housekeeping Supervisor will be responsible for the highest quality of cleanliness within the hotel through directing and coordinating the housekeeping employees in accordance with hotel standards, as well the Housekeeping Supervisor will support in the management of the housekeeping department by overseeing daily operations with the view to achieve the department's goal of "picture perfect everywhere

Responsibilities Include

• Opening and closing the department
• Completing DND and No Service Walks
• Checking cash call rooms for damage and snack bar consumption
• Completing Lost and found logging and following up on guest inquires
• Checking rooms and corridors for cleanliness and condition
• Performance managing associates
• working hand in hand with the front desk to ensure all priorities are done in a timely manner
  
  

Education And Experience

• High school diploma or work related equivalent
• Minimum three (2) years experience in hotel housekeeping industry
• Minimum three (2) years supervisory experience
• WHMIS and Biohazard clean up experience is an asset
• First Aid Training
• Experience with performance management through courses and action
  
  

Knowledge, Skills And Abilities

• Excellent interpersonal and communication skills are required in order to, promote, maintain and deliver impeccable service standards at all times.
• Customer service experience and well-developed leadership skills.
• Proven ability to coach, mentor and train associates.
• Excellent oral and written communication skills
• Must be accurate and detail oriented.
• Must be able to work in a variety of shifts.
• Must be able to lift weight up to approximately 50 lbs
• Working knowledge of floor machines (and any other relevant equipment) and asset.
• Ability to work in a physically demanding area, able to lift and handle repetitive movement is required.
  
  

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

• Priority will be given to Tsuut'ina Nation members.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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