Housekeeping Room Attendant

Sandman Hotel Group; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

The Sandman Hotel Group is seeking a Housekeeping Room Attendant in Edmonton, a role that is crucial for maintaining cleanliness and ensuring guest satisfaction. With flexible scheduling and comprehensive training provided, this entry-level position offers an excellent opportunity for professional growth in the hospitality industry.

Benefits

Discounted Hotel Stays for Team Members

25% discount at restaurants for up to 6 people

Ongoing Employee events and incentives

Employee Assistance Program (EAP)

Group Life Insurance, Extended Health, Dental, Vision Care

Tuition Credit Program

Qualifications

• No education or experience required; training provided.
• Ability to follow instructions and good communication skills are assets.
• Professional appearance and manners are expected.

Responsibilities

• Clean rooms according to hotel standards and maintain knowledge of cleaning products.
• Respond to guest and staff inquiries courteously.
• Perform laundry tasks and small mending repairs as needed.

Skills

Customer relations

Time-management

Adaptability

Job description

Job Description

Posted Tuesday, June 3, 2025 at 3:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not open. Your passion for cleanliness and eagle-eye for detail really help to set us apart, and your commitment to friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks'incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

No education or experience required, we will train one on one

Ability to follow instruction

Good communication skills are an asset

Workplace Hazardous Materials Information System (WHMIS) is an asset

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Professional appearance and manners

DUTIES:

Clean rooms according to Sandman Hotels standards

Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures

Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner

Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift

Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk

Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times

Reports any unusual or suspicious persons/activities happening in the area of security to the manager

Reports any maintenance issues including burned out light bulbs

Check under bed, drawers, and closet for left behind articles and or trash

Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities

Clean coffee pots when needed, - ensures pots are plugged in

Arrange furniture following use by guests

Ensure security of guest rooms and privacy of guests

Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.

Remove laundry from dryers and fold immediately to prevent wrinkling.

Stock linen supply room with clean linens for use for next day.

Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.

Small mending repairs required as needed.

APPLICABLE SKILLS:

Excellent customer relations.

Must have time-management skills.

Adaptable to change and be able to handle multiple priorities under pressure.

Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

Rewards & Recognition

Discounted Hotel Stays for Team Members and Family & Friends rates too!

25% discount at our restaurants for up to 6 people

Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort

Ongoing Employee events, incentives & recognition

Growth Opportunities- Career Advancement starts from Within

Dedicated Training Program

Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling

Refer a friend or family and earn money!

Group Life Insurance, Extended Health, Dental, Vision Care!

Complimentary Stays

RRSP Matching

Milestone Rewards

Tuition Credit Program

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/ .