Hourly Amusement Cashier - TRR Masonville

Cineplex Entertainment LP; London; On-site; CAD 22,000 - 25,000; Part time

Job summary

Cineplex Entertainment is hiring an Amusement Cashier at The Rec Room Masonville in London, Ontario. The role involves processing transactions, upselling items, and promoting an outstanding guest experience in a fun, entertainment-focused environment.

Based at the London Rec Room, this part-time position supports guest services across events and activities, with emphasis on accuracy, safety, and guest satisfaction.

Qualifications

• Ability to complete tasks with attention to detail.
• Some experience with customer service preferred.
• Quick addition skills.
• Problem solving skills.
• Good communication skills.
• Ability to manage a counter and its contents.

Responsibilities

• Maintain the counter, keep it clean and stocked.
• Deliver exceptional service and entertainment experience to guests.
• Upsell retail items and explain product features to guests.
• Handle cash and process transactions per Rec Room policies.
• Set up and tear down for events and activities.
• Inform guests of pricing for events and promotions.
• Ensure guests follow Health & Safety policies.
• Address guest inquiries and relay concerns to Supervisors.

Skills

Attention to detail

Customer service

Basic math

Problem solving

Communication

Counter management

Job description

Hourly Amusement Cashier - The Rec Room Masonville 1680 Richmond St. London, Ontario Part-time

Cineplex Entertainment, headquartered in Toronto, Ontario, is currently recruiting for the position of Amusement Cashier - The Rec Room Masonville reporting to the Manager - The Rec Room Masonville. This position will be based at our London Ontario Rec Room, 1680 Richmond St..

The Amusement Cashier will be responsible for promoting an outstanding entertainment experience to our guests in accordance with The Rec Room’s standards of operation. He/she will ensure all transactions are entered correctly adhering to Rec Room policies and procedures. The Amusement Cashier will also be well versed in the Rec Room offerings to educate guests on maximizing their visit.

Job Duties

• Ensure counter is well maintained, cleaned and well stocked.
• Delivers exceptional service and entertainment experience to guests.
• Upsell retail items as well as prizing and help the guest understand how the product functions.
• Cash handling and processing transactions in accordance with The Rec Room’s standards and The Rec Room’s cash handling procedures.
• POS procedures Set up and tear down for functions, events and activities
• Ensures that guests are aware of pricing for special events, promotions and daily events
• Ensure guests adhere to the site and Health and Safety policies and procedures
• Effectively handle and relay all guest inquiries, questions, and concerns to the Supervisors.

Qualifications & Requirements

• Ability to complete tasks with attention to detail.
• Some experience with customer service preferred.
• Quick addition skills.
• Problem solving skills.
• Good communication skills.
• Ability to manage a counter and its contents.

Work Conditions

• Working varied shifts
• Working alone for full shifts.
• Bend and lift up to 50 lbs.
• Working with guests of all ages.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

Use of AI

Use of AI We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI. This is a new position and is being actively recruited for. While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage

Wage ($): $16.60 (reserved for student hiring rate only) - $17.60CAD