Hotel Room Attendant

Skye Hotel; Toronto; On-site; CAD 29,000 - 38,000; Full time

Job summary

Skye Hotel in Toronto is opening a unique Hotel and Residence property and seeks a dedicated Hotel Room Attendant to join the launch team. The role focuses on cleaning and sanitizing guest rooms and public spaces to deliver a luxurious guest experience.

You will follow brand standards, work with a small team, and support safety initiatives while providing attentive service to guests. Weekend, holiday, and shift work are required as part of the opening operations.

Qualifications

• Previous housekeeping experience an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Create welcoming, clean guestrooms and public spaces to ensure guest comfort and satisfaction.
• Provide friendly, attentive service to guests and colleagues.
• Follow brand standards and maintain detailed cleaning of stays and vacancies.
• Record room cleaning activity on mobile devices and report maintenance needs.
• Communicate guest requests or concerns to housekeeping leadership.
• Participate in deep cleaning and protect guest safety by following procedures.

Skills

Communication skills

Organizational skills

Interpersonal skills

Team player

Job description

Job Type: Full-time
Location: In-Office | 136 Westmore Dr, Etobicoke, ON M9V 3Y6

Indulge in a sanctuary where every aspect caters to your comfort.

At Skye Hotel, we’ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds Skye Hotel.

Be a part of opening one of the most unique Hotel and Residence properties in Toronto.

We are currently seeking a Hotel Room Attendant to join our Hotel and Residence opening Team.

This is an ideal position for an energetic, passionate individual seeking to build their hotel plus hospitality career as part of a small team with a focus on providing unique and meaningful experiences for all of our Guests.

Specific Roles and Responsibilities That Create the Essential Toronto Experience:

• First impressions are everything! As a Room Attendant at J Dass Residences you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.
• Consistently offer welcoming, friendly and warm service to external and internal guests.
• Provide intuitive service, engaging with external and internal guests and anticipating their needs.
• Foster positive cross departmental relationships to create a seamless experience
• Supporting company and hotel policies and procedures including the promoting and participation in EES, Health and Safety and other Guest initiatives
• Clean and sanitize all assigned guestrooms and public spaces including: dusting, making beds, soiled linen/garbage removal from rooms, vacuuming, bathroom cleaning and disinfecting, cleaning furniture, inside window cleaning, replenish rooms with supplies
• Follow detailed cleaning standards in both stayover and vacant rooms as set through our brand standards
• Consistently update and record all cleaned rooms in provided mobile devices
• Report any maintenance needs required in guest rooms, service areas and public spaces
• Communicate any specific guest requests or concerns with a Housekeeping leader
• Participate in deep cleaning of rooms as required
• Return and properly tag all lost and found articles in the Housekeeping Office
• Working safely to prevent injury
• Performs other related duties and follow hotel standards as assigned/applicable.
• Will work weekends, holidays and shift work as scheduled

Qualifications

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps
• Standing for entirety of 8 hour shift

Visa Requirements

Must already be legally permitted to work in Canada.

We are committed to fostering a positive, supportive, and creative environment at Skye Hotel that promotes equity, inclusiveness, and diversity. We welcome job applications from candidates of all backgrounds and people with disabilities. Please advise us of any accommodation needed to ensure you can access and complete the submissions process.

Skye Hotel uses Workwolf’s AI-enabled tools to sort and screen applications based on job-related criteria. All hiring decisions involve human review.