Hotel Manager - Luxury

JRoss Hospitality Recruiters; Vancouver; On-site; CAD 95,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Professional development opportunities

Job summary

A prestigious boutique hotel in Vancouver is seeking a Hotel Manager to lead a dynamic team while upholding the hotel's legacy of exceptional guest experiences. The ideal candidate will have proven experience in luxury hospitality, strong operational management skills, and a passion for service excellence. This role offers a competitive salary range of CA$95K to CA$110K and opportunities for professional development in a reputable luxury network.

Qualifications

• Proven experience as a Hotel Manager or senior leader in a luxury hotel or resort.
• Deep understanding of the Vancouver market and luxury hospitality segment.
• Strong financial acumen and record of revenue growth.
• Exceptional interpersonal and communication skills.
• Passion for bespoke guest experiences and service excellence.
• Experience with globally recognized luxury brands is an asset.

Responsibilities

• Uphold the highest standards of personalized service for guests.
• Develop and implement strategies to enhance reputation and revenue.
• Lead the executive team and coordinate operations.
• Recruit, mentor, and develop future leaders.
• Oversee all aspects of hotel operations.
• Drive revenue and manage budgets.
• Act as the hotel's public face and engage with partners.

Skills

Financial acumen

Interpersonal skills

Operational management

Team leadership

Strategic planning

Customer service excellence

Job description

JRoss Hospitality Recruiters provided pay range

This range is provided by JRoss Hospitality Recruiters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$95,000.00/yr - CA$110,000.00/yr

Located in the heart of downtown Vancouver, this distinguished boutique hotel is renowned for its timeless elegance, exceptional service, and award‑winning accommodations. As a member of an exclusive collection of luxury properties, this hotel blends old‑world charm with modern amenities, providing a refined experience for discerning travellers. With its acclaimed restaurant, relaxing spa, and sophisticated event spaces, the property is a cornerstone of hospitality excellence in Vancouver.

We are seeking a visionary and hands‑on Hotel Manager to lead a dynamic team and maintain the hotel's legacy of providing unparalleled guest experiences. The ideal candidate is a seasoned hospitality leader with a passion for luxury service, strong operational acumen, and the ability to inspire a team dedicated to excellence.

Description

• Luxury Guest Experience: Uphold the highest standards of personalized service, ensuring every guest experience is memorable and reflective of the hotel's values and the five diamond standards.
• Upholding Values: Guests come first. Embed these values in every service, from dish presentation in the restaurant to check‑in at the front desk.
• Strategic Leadership: Develop and implement strategies to enhance the hotel’s reputation, revenue, and operational efficiency.
• Departmental Overview: Lead the executive team with a participative style, coordinating operations and identifying solutions.
• Team Development: Recruit, mentor, and develop future leaders, fostering loyalty and reducing turnover.
• Operational Management: Oversee all aspects of hotel operations, ensuring seamless daily operations.
• Financial Oversight: Drive revenue, manage budgets, forecast operating expenses, and guide department heads.
• Brand Representation: Act as the hotel's public face, engaging community and industry partners.
• Employee Relations: Maintain an open‑door policy, comply with BC legislation, and leverage union experience if available.

Requirements

• Proven experience as a Hotel Manager or senior leader in a luxury hotel or resort.
• Deep understanding of the Vancouver market and luxury hospitality segment.
• Strong financial acumen and record of revenue growth.
• Exceptional interpersonal and communication skills.
• Passion for bespoke guest experiences and service excellence.
• Experience with globally recognized luxury brands is an asset.

What They Offer

• A competitive salary and performance‑based incentives (CA$95K‑110K).
• Opportunity to lead one of Vancouver’s premier boutique hotels.
• Access to ongoing professional development within an exclusive luxury network.

How to Apply

If you are a visionary hospitality leader ready to continue this property’s tradition of excellence, we invite you to apply.

Contact Marc Roberts at 604.268.6202 x6 or submit your resume in confidence below.

Seniority level

• Executive

Employment type

• Full‑time

Job function

• Management and Customer Service
• Hotels and Motels and Hospitality

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