Hotel Front Desk Supervisor (NOC 62022)

Next Youth Job; Mattawa; On-site; CAD 34,440 - 35,817; Full time

Job summary

Next Youth Job is seeking a Hotel Front Desk Supervisor in Nipissing District, Mattawa. This full-time position involves overseeing operations at the front desk, ensuring guest satisfaction, and coordinating with other departments. The ideal candidate will have a secondary school graduation certificate and possess strong guest service skills.

You will be responsible for check-in/check-out processes, addressing guest concerns, and maintaining efficient front desk operations. Join us to provide guests with a warm and memorable experience!

Qualifications

• 1-7 months of relevant experience in hospitality or customer service.
• Ability to assist guests effectively and efficiently.
• Understanding of hotel operations and emergency protocols.

Responsibilities

• Oversee front desk operations and ensure adherence to policies.
• Provide welcoming experiences for arriving guests.
• Assist guests with check-in and check-out processes.
• Address guest concerns and resolve issues efficiently.

Skills

Guest services

Communication

Problem solving

Education

Secondary (high) school graduation certificate

Job description

• Job ID : 53353
• Category : Hospitality & Tourism
• Job Type : Full-Time
• Salary : $25.00-26.00 Hourly
• Anticipated Start Date : As soon as possible
• Posting Date : 28 Mar 2026
• Expiry Date : 28 Mar 2027

Description

Job Title: HotelFront DeskSupervisor(NOC 62022)

Job type: Full-time, Permanent

Compensation: $25-26.00/Hour,32 to 35 hours per Week

Number of vacancies: 1

Start date: As soon as possible

Education :Secondary (high) school graduation certificate

Experience: 1-7 months

Job Duties:

• Oversee front desk operations, ensuring adherence to Travelodge by Wyndham policies and procedures.
• Provide a warm and welcoming experience for arriving guests.
• Assist guests with smooth check-in and check-out processes.
• Conduct regular patrols of the hotel premises, including hallways, lobbies, parking areas, and other common spaces.
• Address guest concerns and resolve issues efficiently.
• Support seamless front desk operations by coordinating with other departments and keeping management informed of hotel activities and challenges.
• Assist in staff training to ensure service excellence and operational efficiency.
• Ensure guests are assigned rooms that align with their preferences and requests while maintaining housekeeping accuracy and resolving any discrepancies.
• Remain well-versed in hotel emergency protocols.
• Establish work schedules and procedures.
• Perform additional responsibilities as assigned by management.