Hotel front desk clerk

Tobermory; Salmon Arm; On-site; CAD 26,000 - 35,000; Full time

Job summary

Comfort Inn & Suites in Salmon Arm, BC is hiring a front desk clerk. The role requires self-motivation and strong interpersonal skills with a start date as soon as possible. 3 vacancies exist, with permanent full-time employment.

The position involves guest check-in/out, reservation management, and ensuring high-quality customer service. Training is provided, and the hotel setting is Salmon Arm.

Qualifications

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.

Responsibilities

• Register guests and assign rooms.
• Accept, cancel, and change room reservations.
• Investigate and resolve complaints and claims.
• Process guest departures, calculate charges, and receive payments.
• Keep track of vacancies, reservations, and room assignments.
• Answer the phone and relay calls and messages.
• Provide excellent customer service.

Skills

Fluent English

Job description

Comfort Inn & Suites based in Salmon Arm, BC is inviting applications from suitable candidates for the position of Hotel front desk clerk who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job.

Employer Name: Comfort Inn & Suites
Position: Hotel front desk clerk
No. of vacancies: 3
Salary: $16.75 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Salmon Arm, BC

• The candidate will be responsible for registering guests and assigning rooms.
• The candidate must accept, cancel, and change room reservations.
• The candidate will be responsible for investigating and resolving complaints and claims.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate will be expected to keep track of vacancies, reservations, and room assignments.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.

Work setting

• The candidate must work in a hotel, motel, or resort.