Hotel Front Desk Associate - Full-Time Guest Services

Tobermory; Salmon Arm; On-site; CAD 26,000 - 35,000; Full time

Job summary

Comfort Inn & Suites in Salmon Arm, BC is hiring a front desk clerk. The role requires self-motivation and strong interpersonal skills with a start date as soon as possible. 3 vacancies exist, with permanent full-time employment.

The position involves guest check-in/out, reservation management, and ensuring high-quality customer service. Training is provided, and the hotel setting is Salmon Arm.

Qualifications

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.

Responsibilities

• Register guests and assign rooms.
• Accept, cancel, and change room reservations.
• Investigate and resolve complaints and claims.
• Process guest departures, calculate charges, and receive payments.
• Keep track of vacancies, reservations, and room assignments.
• Answer the phone and relay calls and messages.
• Provide excellent customer service.

Skills

Fluent English

Job description

Comfort Inn & Suites in Salmon Arm, BC is hiring a front desk clerk. The role requires self-motivation and strong interpersonal skills with a start date as soon as possible. 3 vacancies exist, with permanent full-time employment.

The position involves guest check-in/out, reservation management, and ensuring high-quality customer service. Training is provided, and the hotel setting is Salmon Arm.