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hotel assistant manager

Poco Inn and Suites Hotel & Conference Centre

Port Coquitlam

On-site

CAD 40,000 - 70,000

Full time

9 days ago

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Job summary

An established industry player in the hospitality sector is seeking a dynamic Hotel Assistant Manager. This role involves managing daily operations, recruiting staff, and ensuring guest satisfaction in a fast-paced environment. With responsibilities ranging from budgeting to staff training, this position offers a unique opportunity to contribute to a welcoming atmosphere. The ideal candidate will possess strong interpersonal skills and a commitment to client focus. Join this innovative team and make a significant impact in the hospitality industry!

Benefits

Free parking available
Learning/training paid by employer

Qualifications

  • 2-3 years experience in hotel management or related field.
  • Ability to develop and implement operational policies.

Responsibilities

  • Recruit and hire staff for hotel operations.
  • Prepare budgets and monitor revenues and expenses.
  • Address customer complaints and concerns.

Skills

Client focus
Efficient interpersonal skills
Flexibility
Initiative
Team player

Education

College or CEGEP certificate/diploma (1-2 years)
Accounting and business/management

Tools

MS Word
MS Excel
MS Outlook
MS PowerPoint

Job description

Poco Inn and Suites Hotel & Conference Centre

Port Coquitlam, BC

Poco Inn and Suites Hotel & Conference Centre
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Accounting and business/management
Work setting
  • Relocation costs not covered by employer
  • Willing to relocate
  • Hotel, motel, resort
Tasks
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Prepare budgets and monitor revenues and expenses
  • Arrange for and oversee maintenance activities
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Organize and maintain inventory
Computer and technology knowledge
  • MS Word
  • MS Excel
  • MS Outlook
  • MS PowerPoint
Transportation/travel information
  • Public transportation is available
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Overtime required
Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Initiative
  • Team player
  • Are you available for shift or on-call work?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
Experience
  • 2 years to less than 3 years
Other benefits
  • Free parking available
  • Learning/training paid by employer
Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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About Poco Inn and Suites Hotel & Conference Centre

Poco Inn and Suites Hotel & Conference Centre in Port Coquitlam, BC

Poco Inn and Suites Hotel & Conference Centre in Port Coquitlam, BC

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