Host Mar'aa Yorkville

Push Operations; Toronto; On-site; CAD 19,000 - 28,000; Full time

Job summary

Mar'aa Yorkville in Toronto is seeking a Host to welcome guests, manage reservations, and guide them to their tables with a warm, genuine smile. Reporting to front of house leadership, you will coordinate guest flow, optimize seating, assist with take-out orders when needed, and contribute to a memorable hospitality experience in a fast-paced setting.

Ideal candidates are energetic, detail-oriented, communicative, and passionate about guest services, with a minimum one year in a similar

Qualifications

• 1 years of experience in similar high-volume environment.
• A positive, energetic outlook and a keen eye for detail.
• Enjoys working with people and has a passion for hospitality.
• Excellent organization and time management skills.
• Ability to proactively anticipate guest needs and exceed expectations.
• Excellent communication skills; verbal and written.
• Able to work under pressure and excel in a fast-paced environment.
• Understands the dynamic of a team working towards the common goal.

Responsibilities

• Create a positive guest experience that begins with a friendly greeting and warm smile
• Accurately take reservations that optimize each service period
• Efficiently maintain and organize restaurant by managing guest flow, maximizing seating capacity and communicating all special requirements to both BOH and FOH
• Escort guests to their table, engage them in conversation and seat them accordingly
• Recognize and acknowledge repeat guests
• Maintain knowledge of menu items, table numbers and server sections
• Assist with take-out orders and ensure orders are prepared as requested

Skills

Guest service

Hospitality

Communication

Time management

Job description

We are looking for a HOST to join our FOH team!!!

Reporting to the Front of House management team, theHOSTis the first and last impression for our guests, and as such, this role should never be undervalued. TheHOSTis a personal representation of the service and overall brand experience. Whether guests are waiting to be seated, picking up a take-out order, or inquiring about the restaurant, it is the job of theHOSTto ensure our guests feel welcomed and appreciated.

DUTIES & RESPONSIBILITIES:

• Create a positive guest experience that begins with a friendly greeting and warm smile
• Accurately take reservations that optimize each service period
• Efficiently maintain and organize restaurant by managing guest flow, maximizing seating capacity and communicating all special requirements to both BOH and FOH
• Escort guests to their table, engage them in conversation and seat them accordingly
• Recognize and acknowledge repeat guests
• Maintain knowledge of menu items, table numbers and server sections
• Assist with take-out orders and ensure orders are prepared as requested

SKILLS & QUALIFICATIONS:

• 1 years of experience in similar high-volume environment
• A positive, energetic outlook and a keen eye for detail
• Enjoys working with people and has a passion for hospitality
• Excellent organization and time management skills
• Ability to proactively anticipate guest needs and exceed expectations
• Excellent communication skills; verbal and written
• Able to work under pressure and excel in a fast-paced environment
• Understands the dynamic of a team working towards the common goal

Mar'aa Yorkvillerecognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.