Host - Barbarella Bar

Concorde Entertainment Group; Calgary; On-site; CAD 21,000 - 32,000; Full time

Benefits offered by this job

Gratuities

Extended health benefits

Restaurant discounts

Job summary

Barbarella in Calgary, Canada, is seeking a Senior Lead Host for a full-time role. You will greet guests, manage reservations, answer inquiries, and help ensure a smooth restaurant flow in a fast-paced environment.

The position requires strong English communication, some experience with OpenTable, and the ability to work standing for long periods. Benefits include extended health coverage after 90 days and employee discounts.

Qualifications

• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• 1 year of experience preferred but not required.
• Basic math skills, ability to handle money, and operate a POS system.

Responsibilities

• Welcome and greet guests at the door in a prompt and friendly manner.
• Answer text messages, take reservations, and record them accurately.
• Answer questions about food, beverages and restaurant services over the phone and in person.
• Maintain cleanliness of front desk area and organize menus.
• Coordinate with servers regarding upcoming table arrivals.
• Monitor guest dining experience and respond promptly to requests.
• Assist with settling bills and processing payments as required.
• Thank guests and invite return visits.
• Support smooth restaurant operations as directed by the manager in charge.
• Arrange transportation for guests if required.

Skills

English communication

Guest relations

Tools

OpenTable

Job description

Description

ABOUT THE POSITION

Barbarella is looking for a Senior Lead Host to fill out their team on a full-time basis. Hosts are responsible for several functions including, but not limited to, greet all guests in a prompt and friendly manner, ring in takeout and execute curbside pickup orders, seat guests, and responsible for the overall flow of the restaurant. If you enjoy a fast-paced professional work environment, are flexible, and are looking to meet some great people along the way, this is the job for you.

WHO WE ARE

Inspired by the chic mid-century yacht culture of the Italian South & California, we bring the sun-drenched coastal flavours to our Pacific Northwest.

Barbarella reimagines the stylish era of the mid century, circa 1968. Our dishes reimagine thequintessentially Mediterranean fare with locally sourced West Coast ingredients & vernacular.

WHAT WE OFFER

• Competitive hourly wage
• Gratuities
• Extended health benefits after 90 days for employees working 28+ hours per week
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU’LL DO

• Welcome and greet guests at the door in a prompt and friendly manner.
• Answertext messages, receive and record reservations accurately in a pleasant and attentive manner.
• Answer questions about food, beverages and other restaurant functions and services over the phone and in person.
• Maintain cleanliness offront desk area, restocking supplies and ensuring menus are organized.
• Communicate with servers as to when next tables are going to be arriving.
• Monitor and observe guests dining experience, ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Assist with settling bills and processing any credit, debit or cash transactions as required.
• Thank guests for their visit as they exit the restaurant and invite them to return.
• Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by themanagerin charge.
• Assist in arranging transportation for guests if required.
• Execute ad-hoc tasks are required.

WHAT YOU HAVE

• 1 years’ experience is preferred but not required.
• Experience with the Open Table program is preferred.
• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
• Basic knowledge of dining room and service procedures and functions.
• Basic math skills, can handle money, and operate a point-of-sale system.
• Valid Alberta ProServe certification obtained within 30 days of starting.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Ability to work in a standing position for long periods of time (up to 5 hours).
• Must be over 18 as alcohol service and open scheduling availability is a requirement.