Front of House Manager - Barbarella Bar

Concorde Entertainment Group; Calgary; Presencial; CAD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive annual salary + gratuities

Paid leave for sick and bereavement

Extended health benefits after 90 days

Transportation benefits

Exclusive local business discounts

Descripción de la vacante

A hospitality group in Calgary is seeking a Front of House Manager for Barbarella Bar. You will inspire staff, manage operations, and ensure excellent guest experiences. Ideal candidates will have substantial leadership experience in hospitality and a solid background in budget management and guest services. This full-time role offers a competitive salary and benefits.

Formación

• 3+ years in a similar role with demonstrated success.
• Experience in managing and training a team.
• Ability to lift 50 lbs and stand for long periods.

Responsabilidades

• Inspire team and ensure seamless service.
• Manage guest relations and uphold high standards.
• Forecast sales and manage the operating budget.

Conocimientos

Leadership skills

Communication skills

Budget analysis

Guest services

Culinary program execution

Educación

Valid Food Safe Certification

Herramientas

Microsoft Office Suite

POS system

Descripción del empleo

Front of House Manager - Barbarella Bar

Join to apply for the Front of House Manager - Barbarella Bar role at Concorde Entertainment Group.

Are you a seasoned hospitality leader with a passion for creating unforgettable guest experiences? We’re looking for a driven and service-oriented manager to join the Barbarella team at Concorde Entertainment Group. This is your opportunity to bring your leadership, service excellence, and operational expertise to a dynamic role where your leadership shapes meaningful experiences.

👉 Ready to take the next step? Apply now or feel free to share this exciting opportunity with others!

ABOUT THE POSITION

As a manager, you’ll be at the heart of our daily operations – inspiring your team, ensuring seamless service, and upholding high standards. From scheduling and training to guest relations and budgeting, you’ll make sure everything runs smoothly while maintaining an atmosphere of warmth, teamwork, and excellence.

WHO WE ARE

Inspired by the chic mid‑century yacht culture of the Italian South & California, we bring the sun‑drenched coastal flavours to our Pacific Northwest. Barbarella reimagines the stylish era of the mid‑century, circa 1968. Our dishes reimagine the quintessentially Mediterranean fare with locally sourced West Coast ingredients & vernacular.

WHAT YOU’LL GET

• Competitive annual salary + gratuities
• Paid leave for sick and bereavement
• Extended health benefits after 90 days
• Transportation benefits including a discounted transit pass or shared parking costs
• Exclusive local business discounts & specials

WHAT YOU’LL DO

• Ensure every guest is handled with the highest level of professionalism and concerns are addressed quickly and efficiently.
• Effectively manage consistent cooperation and communication between front and back of house staff.
• Understand and execute operations of a bustling business using all current HR policies, operations procedures, standards, specifications, guidelines, and training programs.
• Understand products and services, develop new prospects for opportunity, and understand guest needs clearly.
• Forecast sales to formulate goals and assist employees to meet goals.
• Manage personal promo budget and report any overages to General Manager.
• Manage cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service.
• Delegate appropriate tasks and manage staff workloads.
• Provide instruction for staff members and coach employees to improve learning and enhance performance.
• Evaluate current practices and processes, immediately recognize potential areas of conflict, and initiate ways to improve current business methods, quality of products and guest service.
• Occasionally perform physical activities in a variety of environmental conditions that require moderate to maximum strength including sitting, climbing, lifting, balancing, walking, and handling of materials.
• Use logic and reason to identify solutions and alternatives for a successful outcome in many situations including cost/benefit analysis, sales and product quality, and conflict resolution.
• Work overtime when needed and assist the workload of others.
• Execute any other tasks required.

WHAT YOU HAVE

• Previous experience with demonstrated success in a comparable role for an establishment of similar guest capacity, staff number, and affected by seasonality (at least 3 years preferred).
• Previous experience working events is considered an asset.
• Advanced knowledge of industry best practices, guest services and food and beverage.
• Strong English communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
• Experience and knowledge of budget analysis methods, general accounting skills and ability to operate a cash register or POS system.
• Demonstrated ability to consistently meet or exceed sales objectives and substantial knowledge and experience with executing a culinary program.
• Practiced leadership skills in a hospitality environment and demonstrated ability to manage and train a team while positively influencing employee behavior and development.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Demonstrated ability to organize efficient work schedules, delegate tasks and work effectively under pressure to achieve objectives.
• Working knowledge of applicable employment related legislation.
• Experience handling employee issues/concerns and executing performance management procedures including performance reviews, disciplinary actions, and terminations.
• Strong team player that leads by example and has demonstrated the ability to reliably execute or delegate work to meet objectives.
• Valid Food Safe Certification.
• Ability to stand for extended periods of time and lift 50lbs.
• Comfortable using Microsoft Office Suite.
• Possess high professional ethics and avoid extreme familiarity or conflicts with other.
• Must be over 18 as alcohol service and open scheduling availability is a requirement.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality