Hospitality Support Worker

Saskatchewan Polytechnic Alumni; Saskatoon; On-site; CAD 28,000 - 34,000; Part time

Job summary

The Saskatchewan Polytechnic Hospitality Support Worker role is based at the Saskatoon campus and involves assisting with food service operations, cashier duties, and customer interactions. You will support programs across days, with most evenings and weekends free for personal time.

Hours are primarily Monday to Friday at lunch (about 4 hours per day). Occasional nights or weekends may occur with notice. Seasonal breaks are noted in the posting.

Qualifications

• High school diploma or equivalent to about 12 years of formal education.
• 2 years’ experience working in a food service setting.
• Food Safe Level 1 Certification.
• Excellent customer service and professional communication.
• Able to address minor workplace issues that arise day to day.
• Knowledge of service standards and multitasking in various service styles.

Responsibilities

• Provide support to Hospitality and Tourism training programs.
• Customer service and cashier duties with accurate transactions.
• Assist in food preparation while maintaining Food Safe conditions.
• Communicate with programming about cold kitchen item prep.
• Work in banquet, quick, counter, table service, or bartending roles.
• Follow portion control guidelines and update menu info.
• Organize till floats and prepare change orders.
• Address customer inquiries and assist with orders.
• Assist with receiving and dispersal of food and supplies.
• Help with banquet setup/tear down and general cleanup.

Skills

Customer service

Cashier duties

Communication

Multitasking

POS operation

Food handling safety

Education

High school diploma

Tools

Moneris devices

POS systems

Job description

Job Content (SDF) Details

Job Content (SDF) Details

Competition Number P17842 Posting Title Hospitality Support Worker Classification Band 2 Location Saskatchewan Polytechnic Saskatoon Campus Other Location(s) Saskatchewan Polytechnic Saskatoon Campus Building Saskatoon Campus, Idylwyld Dr. Other Building Date Posted 09/01/2026 Closing Date 09/11/2026 JIQ # 60007 Start Date 09/14/2026 End Date 06/30/2027 Open Until Filled No Ongoing No Category of work Part Time Bargaining Unit Professional Services Hours of Work Regulated 36 hours (modified) Salary Range $20.53-$24.53 per hour Temporary Market Stipend Incumbent Total Assigned days (AC) / Total Hours per biweekly pay

0.30 FTE

Posting Status Open Special Instructions to Applicants

The Hospitality Support Worker is based in the Saskatoon campus of Saskatchewan Polytechnic. You will work with students, faculty and professional employees during the week, with most of your evenings and weekends free to enjoy for a great work/life balance! It’s a great opportunity to join! The hours for this position will primarily be offered Monday to Friday over the lunch period for approximately 4 hours a day. There may be hours nights or weekends but this happens seldom and there will be ample notice. There is a break at Christmas for about 10 days, a break in February during the student’s midterm break and we are closed for the summer June 2, 2023 to mid august.

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Job Duties

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties

To provide support to the Hospitality and Tourism training programs.

• Customer Service and cashier duties – using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures
• Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points
• Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers
• Ability to work banquet, quick, counter or table service styles and work as a bartender for functions
• Follow guidelines during service, making sure to understand and adopt all portion control guidelines
• Label items for sale and ensure daily menu information and pricing is updated and accurate
• Fill and stock as necessary
• Organize till floats and prepare change orders
• Address inquiries from customers
• Assist with receiving and dispersal of food and supply orders
• Assist with banquet set ups / service /tear down and general clean up after banquets
• Complete dishwashing and cleaning tasks as required
• Participate as a team member that accepts personal accountability and holds others accountable
• Communicate with intent at all times – a conscious attention to whether the receiver receives and fully understands the communication
• Facilitate various promotional activities
• Other duties as assigned

Qualifications, Skills, Abilities And Experience

Specific Accountabilities Duties Required Qualifications, Skills and Abilities (QSA)

• High school diploma or equivalent to about 12 years of formal education.
• 2 years’ experience working in a food service setting.
• Food Safe Level 1 Certification.
• Excellent customer service skills as well as effective, appropriate and professional communication
• Able to address minor work place issues that arise in day to day operations.
• Knowledge of basic service standards and ability to multitask in all types of service – counter service, table service, bartending, banquet service
• Basic understanding of point of sale operation and Moneris devices – multiple way of using, billing, payment, etc.
• Able to operate commercial kitchen equipment
• Knowledge of safe handling of chemical used in food service setting
• Bondable
• Computer skills – knowledge of software becoming prevalent in food services –labelling, online ordering, online scheduling, time sheets,
• Basic product knowledge about menu item ingredients

Desired QSA Required Competencies

Posting Supplemental Questions

Required fields are indicated with an asterisk (*)

• * How did you hear about this position?
• Saskatchewan Polytechnic Careers Site
• Newspaper
• LinkedIn
• Workopolis
• SaskJobs.ca
• Social Media
• Personal Referral
• Other
• If you answered 'Other' above, please specify source here: (Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

• List of Reference Contacts